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Windows 7: final step of install fails. error msg.

07 Feb 2011   #1
hen2

windows 7 32bit
 
 
final step of install fails. error msg.

i have a retail copy of windows ultimate that i'm installing on my desktop(asus mother board AMB dual core). i am doing a clean install. it makes it through most of the install process but after it restarts a error msg pops up saying "the computer restarted unexpectedly or encountered an unexpected error. to install windows click ok to restart computer"
after i restart the computer i make it to the same blue screen and the same error comes up to restart.
any suggestions would be great. i have looked through the forums but haven't found this problem.
thanks.


My System SpecsSystem Spec
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07 Feb 2011   #2
Punkster

Windows 7 Ultimate SP1 (64-bit)
 
 

Hello there, the problem is Hardware related, could be a bad DVD-Drive, a bad RAM module, or even a bad RAM slot on the motherboard, try to install windows again with the least amount of hardware.

Did you buy any new hardware recently? is this a new PC?

Please elaborate more
My System SpecsSystem Spec
07 Feb 2011   #3
hen2

windows 7 32bit
 
 

ive had the computer for 2 years with xp on it. i put a new video card into it a few weeks ago. i will try removing the video card and some of the ram and retry.
My System SpecsSystem Spec
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07 Feb 2011   #4
Punkster

Windows 7 Ultimate SP1 (64-bit)
 
 

Yep, try to install windows with the least amount of hardware possible, just the necessary.. trial and error would be the best choice here, given the conditions
My System SpecsSystem Spec
08 Feb 2011   #5
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Did you clean the HD first?

Try using the clean all command.
SSD / HDD : Optimize for Windows Reinstallation
My System SpecsSystem Spec
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 final step of install fails. error msg.




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