Can't reinstall Win 7 from partition or disc?

Did you wipe the HD to clean reinstall with the DVD you borrowed? re-install windows 7

no I went for the reinstallation from the partition as a first attempt. Before I try the steps in your link I was hoping for advice on whether that BSOD suggests a hardware issue, in case I'm wasting my time. what do you think?

See if you can access the Device Manager via Safe Mode using the steps at the end of this tutorial (skip installation steps) to uninstall any Devices showing in error: Device Manager - Access During Windows 7 Installation

If this fails wiping the HD before clean reinstall may help since the driver erroring Intel Storage Manager should already be in the installer and used during install anyway - it's likely bluescreening due to boot sector corruption remedied by zeroing the HD.

If you can get into Safe Mode, you can upload the bluescreen bugcheck file to Crashes forum for more exact causes: https://www.sevenforums.com/crashes-d...tructions.html

tried device manager and nothing is showing as problematic so I'll try the wipe and fresh installation. It's late here just now and I have clients visiting all day tomorrow so probably Tuesday by the time I can give it a bash. I'll report back as soon as I have an update

thanks again for the assistance

theog said:

If you have a External HD, you could copy & paste your data.
Copy & Paste - in Windows Recovery Console

For your HD,
Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic


Do you make your Acer Recovery Disks?

Did you run a Hard Drive test?

Yes, I downloaded the hitachi tool (hard drive is model HTS545032B9A300 going by device manager) but wasn't sure what options to choose and let it go ahead with the default, which was SCSi and ATA Support. gave me:
....
unable to find any AIC-78XX/AIC-75XX
ASPI8DOS.SYS Installation failed
unable to find any AIC-7890/91
ASPI8DOS.SYS Installation failed
...
No DC-390W/U PCI SCSI controller can be found
....
Microsoft mouse driver version 8.20
copyright blah blah
Mouse driver installed
Loading DFT...
and then nothing.

Tried again with option 2 - ATA support only
and I just get the mouse driver bit and then Loading DFT...
again nothing is happening.

I'm guessing the tool isn't right.. or I am, in fact, a tool. More likely the latter

You may have a failing Motherboard, Sata cable, or HD.
Will the HD show in BIOS?

yes, still shows OK in bios and if i try to install from partition it gets almost to the desktop and then throws a wobby. I'll need to check with acer just in case it's still under warranty, in which case I don't want to attempt a clean wipe of the HD and installation from disc in case in invalidates the warranty.

thanks for your continued help.
Nj