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Windows 7: Need Immediate Help!

13 Mar 2011   #1
mccoady

Windows 7 Home Premium 64-bit; SP1
 
 
Need Immediate Help!

I'm right in the middle of installing Windows 7 home Premium (32 bit) on a Dell E520 desktop I ran Upgrade Advisor and everything was ok. This is an upgrade from XP Pro so I'm doing a Clean Install and have selected "Custom". This install is also on a brand new hard drive.

I'm on step 9 Clean Install Windows 7 and it ran through everything including the last item "Installing Windows" then rebooted a couple of time.

It's been 15 minutes now and all I have is a black screen and it doesn't sound like the disk is doing anything.

Help what do I do start over??


My System SpecsSystem Spec
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13 Mar 2011   #2
Cornholio

 
 

Maybe your PC has hanged and you have to hard-reboot it... I don't really know, though......
Can you do ANYTHING at all? Move the mouse, etc?
My System SpecsSystem Spec
13 Mar 2011   #3
mccoady

Windows 7 Home Premium 64-bit; SP1
 
 

No nothing icon or nothing I just shut it down and in the process of starting over I did unplug anything USB this time except for mouse and keyboard.

I'm on Step 9 again but Step 8 was different this time it showed 2 partitions (1) 100GB for reserved space and (2) Unallocated 930GB for new drive. The first time through it only showed 930GB unallocated so maybe I'm on the right track this time I'll post back.
My System SpecsSystem Spec
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13 Mar 2011   #4
mccoady

Windows 7 Home Premium 64-bit; SP1
 
 

Ok it's been 10 minutes now on black screen on Step 9 after leaving leaving "Installing Windows" it seems to booted a couple of times.

Should I be seeing something by now or does it sound like it hung again?
My System SpecsSystem Spec
13 Mar 2011   #5
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello.


A clean install takes less than 20 minutes if there's no issues.


You need to have a look a look at the info below, you may be one of the ones that have issues installing Windows 7 to too large a partition and be sure to post back with any further questions you may have and to keep us informed.

Since the Hard Disk Drive is new you can use the clean command in Step One instead of the clean all command to just remove the format configuration data then create a 100GB Primary partition to do the install to.


After you have copied out or made back-ups of the data you need to save to external media, use Step One of this tutorial at the link below to do a wipe (secure erase) to the entire Hard Disk Drive / Solid State Drive.
  • Then if you do not want to create the new Windows 7 "System Reserved" partition use the outline in Step Two #2 to create, format and mark Active a single 100GB partition to do the installation to.
  • If you do want to create the "System Reserved" partition use the outline in Step Two #3 to create, format and mark Active the System Reserved partition and then create and format the 100GB partition to do the installation to.
Either way, running the "clean all" then creating and formatting the partition(s) using diskpart will get you the best possible space to do a clean install of Windows 7 to; you can always extend the Windows partition to include the remaining unallocated space on the HDD / SSD or create additional Primary partitions or an Extended partition after the installation completes if you choose.

SSD / HDD : Optimize for Windows Reinstallation

DISKPART : At PC Startup

Do a Clean Install with a Upgrade Windows 7 Version
My System SpecsSystem Spec
13 Mar 2011   #6
mccoady

Windows 7 Home Premium 64-bit; SP1
 
 

Ok finally it got it to install turns out I had a DVI cable plugged in going to a tv and that was causing it to hang.

Now here's my issue though this DVI to HDMI cable runs out of my son's computer to his Plasma's HDMI input and anytime I plug this back in Windows hangs at startup. There were no issues with this before the Windows 7 upgrade.

This is a must to get going what do I need to do? Thanks!
My System SpecsSystem Spec
13 Mar 2011   #7
gregrocker

 

Update the driver for the plasma from optional Windows updates after enabling hardware auto-updating: http://windows.microsoft.com/en-US/w...-your-hardware

If no driver cues in optional Updates, go to the manufacturer's Support Downloads webpage to get the driver.

Install in Safe Mode if necessary.
My System SpecsSystem Spec
13 Mar 2011   #8
mccoady

Windows 7 Home Premium 64-bit; SP1
 
 

Greg "Device Installation Settings" is already checked to automatically update.

His Plasma is already listed as compatible Windows 7 Compatibility for LG ELECTRONICS 50PG20 50" Widescreen HDTV Plasma: LG ELECTRONICS. Drivers, Updates, Downloads

With the DVI cable plugged and starting computer it makes it to the desktop but then hangs... nothing is displayed except the cursor.

Any other ideas I've got to get this to work?
My System SpecsSystem Spec
13 Mar 2011   #9
scrooge

win 7 ( 64 bit)
 
 

if it makes it to the desktop and then go's blank maybe it's the video card drivers that need to be updated .

scrooge
My System SpecsSystem Spec
13 Mar 2011   #10
gregrocker

 

You may need to borrow a VGA monitor to get this started so you can update the HDTV driver which appears to be hanging the startup.

Try to get into Safe Mode which will default to a standard VGA driver which might work on the TV, then update the hdtv driver. If it won't install driver then in Device Manager uninstall the listed Display adapter to try to get it to start with standard vga driver.

Here is another way to get into the Device manager during install to uninstall the hanging Display driver - use the steps at the end of the tutorial skipping over reinstall: .Device Manager - Access During Windows 7 Installation
My System SpecsSystem Spec
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