Windows Anytime Upgrade Fails

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  1. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #11

    It did have Mcafee installed as well as Nero. I removed those, but mistakenly tried to upgrade with them installed the first time.

    I'll run the 'panther' search in a bit when I get back to the PC. Thanks everyone!
      My Computer


  2. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #12

    these are the only listing I get when I search for panther
    Attached Thumbnails Attached Thumbnails Windows Anytime Upgrade Fails-capture.png  
      My Computer


  3. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #13

    Here is my Upgrade log. Not sure what the error transmogify is? But I think the issue is with the license key in the registry. It never prompted me to use the license key that I got when I purchased the software. It bypasses that step. SKU fail makes me think that the program is trying to use the key dell provided OEM? does anyone know what key to remove in the registry?

    See below :

    2011-05-04 16:09:46, Info WAU WindowsAnytimeUpgradeUI.exe started
    2011-05-04 16:09:46, Info WAU An internet connection is available.
    2011-05-04 16:09:46, Info WAU Found existing product key in registry. WAU is advancing straight to the verification page.
    2011-05-04 16:09:46, Info WAU Verify page created successfully.
    2011-05-04 16:09:54, Info WAU EULA page created successfully.
    2011-05-04 16:09:58, Info WAU Confirm page created successfully.
    2011-05-04 16:10:00, Info WAU Progress page created successfully.
    2011-05-04 16:10:00, Info WAU WindowsAnytimeUpgrade.exe is starting.
    2011-05-04 16:10:46, Error WAU DoTransmogrify failed due to error 0x800b0100.
    2011-05-04 16:10:46, Error WAU UpgradeSKU failed. Exiting.
    2011-05-04 16:10:46, Error WAU Windows Anytime Upgrade was not successful
    2011-05-04 16:10:46, Error WAU The upgrade was not successful. Please try the upgrade again.
    2011-05-04 16:10:46, Info WAU WAUError page created successfully.
    2011-05-04 16:20:24, Info WAU windowsAnytimeUpgradeUI.exe is exiting.
      My Computer

  4.    #14

    Do you have access to a Win7 installer to do a Repair Install?

    A Win7 installer with SP1 (not slipstreamed) can do the Repair Install while installing SP1.

    Here are tips to get a perfect reinstall: Reinstalling Windows 7
      My Computer


  5. Posts : 12
    Windows 7 Home Premium 64bit
    Thread Starter
       #15

    Thanks everyone. I reinstalled Home Premium and went straight to the upgrade before doing any updates. That seemed to work. Perhaps not the simplest way...
      My Computer


 
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