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Windows 7: Computer restarts at blue setup screen.

07 May 2011   #1

Windows Vista, Windows 7
Computer restarts at blue setup screen.

Alright. I recently bought some new parts to rebuild my computer. I bought a AMD Phenom II X2 555 Black Edition,
Asus m4a88td-v Evo/usb3 motherboard,
Western Digital caviar black 1TB SATA 6/Gbs Hard drive,
8GB (2 x 4gb) G Skill DDR3 ram,
Lian Li Lancool PC-K58 Case
Windows 7 home premium Upgrade

But I kept my Disc Drive, graphics card and PSU from my last computer.
Nvidia Geforce GTX 275
BFG 550w PSU

Ok so I put the computer together and right off the bat it wouldn't display anything on the monitor if I used the DVI on the Video Card. So I just used the onboard graphics and went ahead and installed Vista and that installed just fine. After the installation the device manager wasn't showing that my video card was in the computer. So I set the graphics priority (in the BIOS) to PCI first and plugged into my graphics card and restarted and it worked just fine, got the updates and it recognized it. So after installing the Asus disc that came with my mother board, I installed a few more asus drivers that windows told me to install.

Now on to the real issue at hand... I decided it was time to install Windows 7 upgrade. It went very smoothy almost all the way through. But after one of restarts it did automatically, nothing was being displayed on my screen (like my previous issue). I tried to switch to the onboard graphics....nothing. I know they weren't working because the monitor just goes to sleep.

So after it stopped working I figured there was only one thing I could do. I reset my computer and as it reset I think it was running some kind of repair or scan. After that was done it reset again and went back to the blue setup screen but almost instantly it gives my an error saying "The computer restarted unexpectedly or encountered and unexpected error. Windows installation cannot proceed. To continue installation click "OK" to restart the computer, and then restart the installation"

So I click OK to restart and everytime it tells me the same exact error at the same exact blue setup screen (not BSOD). I have tried running both windows options. (at the black screen where you choose what windows version to use) There's Windows 7 and Windows setup rollback. Pressing F8 On both of them I have tried to run them both on Safe Mode, "Last known good configuration", "debugging mode", "disable automatic restart on system failure" and "Repair your Computer" (Windows 7 option only). None of these work at all. The only thing that remotely does anything is if I run Safe Mode on Windows Setup Rollback, But all it does is come up to a Black screen where it says Safe mode on all four side of the display and after 5-10 seconds it just restarts itself and goes back to the same error after the restart. I also can't seem to run the windows setup at all to be able to do a repair or clean install.

I don't know what to do anymore. I can't find anyone with the same issue as me.
It's like I gotta buy a new hardrive or somethin...

My System SpecsSystem Spec
07 May 2011   #2
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate

Hello Prognosis, welcome to Seven Forums!

Have a look at this tutorial at the link below.

Do a Clean Install with a Upgrade Windows 7 Version

Now if you want to start over and install Windows 7 on its own after you have made backups of anything you need to save, have a thorough look through this information below and be sure to post back with any further questions you may have and to keep us informed.

After you have copied out or made back-ups of the data you need to save to external media, then boot the Windows 7 installation media to use Step One of this tutorial at the first link below to do a wipe (secure erase) to the entire Hard Disk Drive / Solid State Drive.
  • Then if you do not want to create the new Windows 7 "System Reserved" partition use the outline in Step Two #2 to create, format and mark Active a single 100GB partition to do the installation to.
  • If you do want to create the "System Reserved" partition use the outline in Step Two #3 to create, format and mark Active the System Reserved partition and then create and format the 100GB partition to do the installation to.
Either way, running the "clean all" then creating and formatting the partition(s) using diskpart will get you the best possible space to do a clean install of Windows 7 to; you can always extend the Windows partition to include the remaining unallocated space on the HDD / SSD or create additional Primary partitions or an Extended partition after the installation completes if you choose.

SSD / HDD : Optimize for Windows Reinstallation

DISKPART : At PC Startup
My System SpecsSystem Spec
07 May 2011   #3


If you get the same problem when booting from the 7 DVD to clean reinstall (using Custom>Drive Options to delete all partitions and create new, then format) use this method to access the Device Manager during install to uninstall any drivers in error (likely Display) so install will complete and you can then update drivers: Device Manager - Access During Windows 7 Installation

Use the drivers given by the installer and quickly updated via optional Windows Updates when you enable hardware auto-updating: Automatically get recommended drivers and updates for your hardware

Get any missing drivers on the Support Downloads webpage for the device. I would not swap out any drivers otherwise unless performance dictates. The hang here is likely in the settings, but still requires uninstalling the driver in error to get past the install hang.
My System SpecsSystem Spec


 Computer restarts at blue setup screen.

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