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Windows 7: Bootmgr missing with black screen after insert DVD

10 May 2011   #1
Ninjaboyz

Windows 7 Ultimate x32
 
 
Bootmgr missing with black screen after insert DVD

Need help here, I got this 'BOOTMGR is missing' message from Acer laptop. I try to repair it from Windows7 dvd but after windows logo come up there is black screen with movable mouse pointer and stay like that forever and can't proceed to system recovery option.

How to solve this?
Can x32 dvd fix x64 Windows and vice versa?


My System SpecsSystem Spec
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10 May 2011   #2
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello Ninjaboyz, welcome to Seven Forums!



Are you booting from the Windows 7 DVD at PC startup? Have a look at this tutorial at the link below to make sure and be sure to post back with any further questions you may have and to keep us informed.

How To Change the Drive Boot Priority in BIOS
My System SpecsSystem Spec
10 May 2011   #3
Ninjaboyz

Windows 7 Ultimate x32
 
 

Thanks that was superfast! Already done that.. Actually, Windows successfully load setup files and right after glowing Windows logo, the black screen come up with movable cursor. That's the fail point!
My System SpecsSystem Spec
.

10 May 2011   #4
gregrocker

 

Where did you get WIn7 DVD? Did you burn it yourself? If so confirm the ISO integrity by comparing HASH to official HASH, then burn another with ImgBurn at 4x speed.

Or burn a Repair CD for your bit-version: System Repair Disc - Create

If this fails you can try writing the ISO to a USB flash stick using Ultra ISO trial version: On File tab OPen ISO, on Bootable Tab Write Disk Img, FOrmat, Write. Boot under USB or HD"s.

You can also try running Acer e-Recovery from boot: Acer Support: Frequently Asked Questions list for Recovery media and Restoring a system to factory load
My System SpecsSystem Spec
11 May 2011   #5
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by Ninjaboyz View Post
Need help here, I got this 'BOOTMGR is missing' message from Acer laptop. I try to repair it from Windows7 dvd but after windows logo come up there is black screen with movable mouse pointer and stay like that forever and can't proceed to system recovery option.

How to solve this?
Can x32 dvd fix x64 Windows and vice versa?
NO.
You need 32bit to repair 32bit.
You need 64bit to repair 64bit.
My System SpecsSystem Spec
21 Jun 2011   #6
Ninjaboyz

Windows 7 Ultimate x32
 
 

Sorry for not responding to the help, I figured out that the hardisk was damaged. After replacing it, everything works fine.. Thanks to all for the help..
My System SpecsSystem Spec
21 Jun 2011   #7
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Good to see you got it sorted and thanks for the update.
My System SpecsSystem Spec
21 Jun 2011   #8
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

You are welcome.
My System SpecsSystem Spec
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 Bootmgr missing with black screen after insert DVD




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