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Windows 7: "Intel HD graphics" update install crashed the computer

22 May 2011   #31
gregaras

Windows 7 Pro 32-bit
 
 

Cool! It works normally again! Thank you Theog and others for your help!
Quote:
When updating your drivers, use the ASUS updater.
Ok, I will.


My System SpecsSystem Spec
.
22 May 2011   #32
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Well done.

I would run the ASUS updater, just make your drivers are up to date.

You are welcome.
My System SpecsSystem Spec
22 May 2011   #33
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by theog View Post
How to make ASUS Recovery DVD's. Page 18 in your manual.
or
Download manual from here;
ASUSTeK Computer Inc. - Notebooks- ASUS A52F
Be sure to make your Recovery disks.

System Image Recovery
Backup Complete Computer - Create an Image Backup
Restore Backup User and System Files
My System SpecsSystem Spec
.

22 May 2011   #34
gregaras

Windows 7 Pro 32-bit
 
 

Quote:
Quote: Originally Posted by theog
How to make ASUS Recovery DVD's. Page 18 in your manual.
or
Download manual from here;
ASUSTeK Computer Inc. - Notebooks- ASUS A52F


Be sure to make your Recovery disks.

System Image Recovery
Backup Complete Computer - Create an Image Backup
Restore Backup User and System Files
Ok. Thanks for the links.

My System SpecsSystem Spec
13 Jul 2011   #35
gregaras

Windows 7 Pro 32-bit
 
 

Ok, hello there again.

I'm very confused right now. Heh...

Quote:
When updating your drivers, use the ASUS updater.
Quote:
How to make ASUS Recovery DVD's. Page 18 in your manual.
or
Download manual from here;
ASUSTeK Computer Inc. - Notebooks- ASUS A52F
Should I install ASUS updater (How?) or/and write an ASUS recovery DVD ? I have read the manual, If you do the recovery for the PC, you lose important files (Music, images, etc.). Could there be the way to write my files (Music, images...) from "C:" drive to "D:" and then, I could succesfully use ASUS recovery DVD without any problems?


Thanks.


Gregaras
My System SpecsSystem Spec
13 Jul 2011   #36
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

If you have a External HD, you could copy & paste your data.
Copy & Paste - in Windows Recovery Console
than copy & paste your data to new install.
My System SpecsSystem Spec
20 Nov 2014   #37
pjain332

Windows 7 Ultimate x32
 
 
Just tap F8 option and use "Directory Services Restore Mode"

Just tap F8 option and use "Directory Services Restore Mode"





Quote   Quote: Originally Posted by gregaras View Post
Hello there.

I didn't find the category where to post the problem, so I post this here. But, okay, anyways, I have too tell my problem...

So, yesterday, I decided to update my "Intel HD Graphics Driver", so I went to official site, site "scanned" my computer for outdated version - so, It's outdated. And then I downloaded the update.

I opened the .EXE file. Everything went well, till It started to install. It didn't install the whole component and screen went black. Then, I saw the blue screen with white text, It looked like this:

Not my photo by the way...

And it lagged. PC didn't restart, anything. So I turned it off. Then, when It started I saw the screen like this:

So, I clicked on "Launch Windows Normally". It showed me the same screen again, but It shut down. When I got this screen again and I clicked on "Launch Startup Repair (Recommended)". I got Windows 7 screen, then It showed me the table:

I had to wait a lot of time, but It finished and It explained me, If problems are fixed, Windows will start normal, If it's not, It'll fix the problems again. I click "Finish" to restart and then It showed me the blue screen. I had to turn off my computer again. Then, before the Windows was preparing to launch, I pressed F8 to bring up this screen:

I selected "Last Known Good Configuration" and Windows launched normally. Cool! But, I still had error with Intel. It showed me a table about something, I can't remember, but It was really with Intel. I think a corrupted .DLL file. Then, I tried to test how everything works: Video, 3D. I turned on the video and I saw not a video, but only black screen. When, I went to YouTube and tried to watch a video in it. It didn't load.

So, then I restarted my computer, pressed F8 and clicked on "Safe Mode". A lot of text went down and when Windows succesfully lauched in very low resolution. And I went to install the update again. Everything installed normally. Then, It said to restart the computer and I did that. But, I got the blue screen again... ;p I turned off the computer and then I turned it on again, pressed F8 and went to "Last Good Known Configuration". Windows launched succesfully, It played videos (and from YouTube), but It didn't play 3D games. It shows the table:
Quote:
C:\Windows\system32\igdumdx32.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original isntallation media or contact your system administrator or the software vendor for support.
Once I click ok, I get another table:

Quote:
Please enable Direct3D acceleration. You can do this by starting dxdiag and enbabling Direct3D Acceleration in the Display1/2 tab after installing DirectX 8.1b (or later) and the latest drivers for you graphics card.
When I ran dxdiag.exe, the table appeared:
Quote:
C:\Windows\System32\igd10umd32.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the sofware vendor for support.
Then... :/
Quote:
C:\Windows\System32\igdumdx32.dll is either not designed...
I went to "Display" tab and there's no "DirectDraw", "Direct3D" acceleration. It just shows none on the right. And It says, "No Problems Found".


Why did this happen? I just wanted to update graphics driver and I've got crashed my computer? :O How can back everything to places? Do I need to install new DirectX?


Please help, thanks in advance.

P.S. If you need more info, just write a post.

Gregaras
My System SpecsSystem Spec
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 "Intel HD graphics" update install crashed the computer




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