recovery factory default software


  1. Posts : 1
    Windows 7 home premium 32-bit
       #1

    recovery factory default software


    Hello all,
    I really need your help desperately!
    I think my computer got a virus. It was working fine until i shut it down. I tried to turn it on the next day and it said something like "windows is trying to repair the problem" or something like that. I tried to restore it to an earlier date but the same thing kept happening, so I just decided to use the repair disks.

    I clicked the "recover to out-of-box" state and it started loading, then suddenly a window reading ," recovery factor default software" popped up, following with a smaller window titled , "Copy File" and reading:
    "Invalid MS-DOS function.
    PREINST7.SWM
    Type:SWM File
    Size: 643 mb
    date modified: 9/3/2009 2:11 am

    try again, skip, cancel "

    I have a Toshiba L455-S5975
    Windows 7 home premium 32 bit

    What does this all mean, and more importantly, what do I do????!!!
    Help, please!
    Nancy
      My Computer


  2. Posts : 7,730
    Windows 7 Ultimate SP1 64-Bit
       #2

    Hello Nancy.

    Welcome to Windows Seven Forums.

    Did you create a set of recovery discs when you first bought your laptop?

    If you did, you can use them to put your system back to its out-of-box state.

    If you didn't, you can order a set from Toshiba: https://www.csd.toshiba.com/cgi-bin/...737864&pf=true

    When you've recovered your system you can then create a recovery disc: https://www.csd.toshiba.com/cgi-bin/...753749&pf=true

    If you can't get into your system you need access to another computer to download and burn a Windows 7 repair disc. This won't reinstall Windows, but it will get you into the Windows 7 recovery environment where you have several options to get your system up and running again.

    Download Windows 7 System Recovery Discs — The NeoSmart Files
      My Computer


  3. Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       #3

    If i understand correctly, OP has already tried to reset to factory using Toshiba recovery disks and that process has failed. In this situation, you can try launching recovery from the recovery partition.


    http://www.geekpolice.net/t18281-toshiba-recovery-partition-hotkey-instructions


    Another option is to download the system repair disk from Neosmart as suggested by seavixen32 and run repair options after booting from that disk. You should try startup repair and sfc scan.


    https://www.sevenforums.com/tutorials/681-startup-repair.html


    https://www.sevenforums.com/tutorials/139810-sfc-scannow-run-command-prompt-boot.html


    In any case you can always clean install windows from a generic disk, then activate with the sticker key.
      My Computer


  4. Posts : 11,408
    ME/XP/Vista/Win7
       #4

    Check the hard drive with the manufacturer's diagnostic tools.
    Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
    HD Diagnostic

    If you have a External HD, you could copy & paste your data.(using the Startup Repair Disk, links above)
    Copy & Paste - in Windows Recovery Console

    Can get in to Safe Mode?
    Safe Mode

    Try this:
    System Restore
    in
    System Recovery Options
      My Computer


  5. Posts : 150
    Windows 7 Ultimate 64-Bit
       #5

    I know this may sound daft but have you tried wiping the disks even if they dont look dirty? Finger prints can stop a full image being opened during installation.
      My Computer


 

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