Oh yes,
since you have an external usb cd/dvd unit.
Hook it up.
Follow this procedure to make your life-saving system repair disc:
START | type System Repair | Enter key | Create Disc buttonDISC - CREATE A SYSTEM REPAIR DISC
Now that's just pretty slick eh?
Okay, I'm doing it, thank you. Just one question about CCleaner: in the Clean portion some options are not selected (for example nothing is selected in the Advanced section), should I select them too or it knows better?
I have a DVD drive but it doesn't seem to work with Win7. I bought it last year so it's not old, is it possible that it doesn't support Win7?
Go with the defaults. CCleaner takes a safe and conservative approach. Until you become familiar and are comfortable with the program then just leave all of the checks and unchecks like they are.
did you get that System Repair Disc made?
I sure need that security blanket around in case a wrong step occurs anywhere along the path.
I couldn't do it because the one and only external DVD drive I've got refuses to work with Win7.
Very unusual.
At your earliest convenience either:
1. buy an el cheapo external usb optical reader (this is the better choice) OR
2. go to a friend's house/apartment/pad/whatever or even to your friendly computer store and use any Win 7 32 bit computer to make the CD (a cd is big enough-you won't need a dvd). However, the win 7 computer must be a 32 bit version since you have a 32 bit version. 64 bit version will not work.
Anyway, on to the next step.
Download MalwareBytes. Disable your present anti-virus and firewall. Run mbam-setup.exe ( the file you downloaded from a malwarebytes.org site).
Just run the quick scan version for now. That's going to check excutables, your boot sector, and other critical areas. later when you have some spare hours, you will need to run the full scan to make sure a virus isn't hiding in an uncommon location. Even the quick scan, this first time is going to take probably 2 hours.
MalwareBytes is THE malware removal program. It has no peers. You may think you computer is clean and you may be correct but there are just too many peculiar happenings which are caused by malware. We don't need any complications.
You will find a link to MalwareBytes in my sig. Use that link. Do not go anywhere else. MalwareBytes is the number one target of malware writers because MalwareBytes is there number one enemy.
Thank you, I'll get back to you when it's finished.
I'll try to find out what's wrong with the DVD-drive, it's strange that it's not working with Win7 computers.
Ok. Let me know if MalwareBytes found anything.
What AV/firewall software are you presently using?
It took about 4 minutes and found 2 things, 2 "Broken.OpenCommand" registry data.
I'm using Eset Smart Security 4.2 (a not exactly legal version).
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