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Windows 7: Sony Vaio issue - please help

05 Jul 2011   #11
Microsoft MVP

Windows 7 Ultimate X64 SP1

The malware has entwined itself deeply in the system. It wants to make the user believe he has to pay $XX to fix his system while only adding to the problems. The bad guys are smart.

Theog has a GREAT idea, the Sweeper runs at boottime.

My System SpecsSystem Spec
05 Jul 2011   #12


See if you can boot into Safe Mode to run Malwarebytes. This type of infection can disable any programs it doesn't want to run by blocking the .exe. If you google it's exact name or some of its error/fake infection messages you will learn how to run a tool which exists for most of these fake-AV scannners that will reenable the .exe's to run, then you can run Malwarebytes and kill it.

If you can't get into Safe Mode then run the MS Standalone boot scanner or a bootable AV CD like Bitdefender.

You can still find a copy of Win7 and boot it to clean reinstall since the virus cannot stop booted installers.
My System SpecsSystem Spec
11 Jul 2011   #13

Windows 7 Home Premium 64

Thank you for all your help. After trying everything possible with no success, I was very lucky to have found somebody who owns same model of Sony Vaio. I simply used backup DVDs from her laptop and installed OS with no problem.
My System SpecsSystem Spec

11 Jul 2011   #14

Windows 7 Ultimate SP1 64-Bit

That's great news. Thanks for letting us know.
My System SpecsSystem Spec
12 Jul 2011   #15

Microsoft Community Contributor Award Recipient


Quote   Quote: Originally Posted by entusiast View Post
Thank you for all your help. After trying everything possible with no success, I was very lucky to have found somebody who owns same model of Sony Vaio. I simply used backup DVDs from her laptop and installed OS with no problem.
Now make a set of disk for self, all ready for next time. (hoping not for a next time)

How to make Sony Recovery Disks:
View Document

How to use Sony Recovery:
View Document

How to use Sony Hardware Diagostics:
View Document

How to order Sony Recovery disks:
1.Go to
2.Enter your computer's model number (for example, PCV-XXXX), and click List Parts and accessories.
3.Follow the online instructions to order the Recovery Media Kit.
If you are not able to access the Sony Direct Accessories and Parts Center Web site, contact a customer service representative at 1-800-488-7669.
My System SpecsSystem Spec
27 Dec 2014   #16

Windows 7 home premium
sony vaio windows 7 help

Hii, i think i may have gotten the same virus only my laptop is years old and has all my stuff, i tried rescuing the data but it says error. What I'd like to know is did you loose all your data when you used backups to install a new os?
My System SpecsSystem Spec
27 Dec 2014   #17


What backups do you have? If these are images then your data may be embedded in them.

Your data should always be backed up because the hard drive can fail at any time.

I would work through the steps for Troubleshooting Windows 7 Failure to Start which offers several options for data rescue, disinfecting the OS to see if it will start, everything that can be done up to Restore Sony Vaio to Factory Default Settings or doing a Clean Reinstall Windows 7.
My System SpecsSystem Spec

 Sony Vaio issue - please help

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