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Windows 7: No Working CD/DVD Drive on Laptop

09 Jul 2011   #11

Windows 7 Ultimate 64-bit

No Working CD/DVD Drive on Laptop-p1000239.jpg

Thanks...I took a photo of it...Somehow D: became my CD ROM drive. After installation I couldn't see what I expected to be the new D:drive of 152+GBs. There was just the C: and the D: (CD ROM.)

So obviously I did something wrong.

Sorry but I can't remember how I found the missing partition...think that I eventually clicked on the area in the Computer Management screen and maybe did a format or clicked on something like volume.

I'm learning bit by bit (bit slow)!! I do want to sort this out but at least I can use my wifes Desktop..which I'm on now. At least I know that there are no nasties on the disk.

I haven't put anything on E: drive yet. Just done the windows updates, installed MSE and SKYPE. Everything seems to work.

Something strange is happening with my WIFI....I saw the strength bars get the orange asterisk as though connection lost...just for a couple of seconds. I then looked at Network Map and saw a ?mark and unknown between this computer and my WAG160N and the connection name had changed to the WIFI Router name. I have seen this unknown a few times. So I just rebooted the WIFI and changed the access USER and PASSWORD again as I'm not sure if it is an intruder or not. Maybe the WIFI router has an ocassional problem.


My System SpecsSystem Spec
09 Jul 2011   #12

Microsoft Community Contributor Award Recipient


Have you installed all the drivers from the OEM manufacturer's website.
My System SpecsSystem Spec
09 Jul 2011   #13

MS Windows 7 Ultimate SP1 64-bit


User CP (3rd item in the top menu bar) |
in left-hand column, under Your Profile, Edit System Spec |

Use Speccy - System Information - Free Download
and/or SIW to gather info for filling in the blanks.

Do me a favor and add the word laptop or desktop to the “system manufacturer” block.

Use the “Other Info” block for Optical Reader, Mouse, touchpad, wifi adapter, speakers, monitor

Scroll down and click on the SAVE CHANGES button.


Run disk management:
WIN is the key with the wavy flag.

Maximize the output of Disk Management:
ALT-Spacebar key combo (this pops up a menu) |
X key (selects Maximize) |
Drag the field separators (such as between Status and Capacity) to show entire field. This is very important, otherwise, needed info is not visible.

Make a snapshot:
Click the New button.
Drag the cursor around the area you want to snip.
File | Save as | select save location and name | Save button

Post the snapshot:
· Click on the paperclip icon in that row of icons at the top of the message box.
· Click on a BROWSE button. There are 5 of them.
· Navigate to the folder containing the snapshot.
· Click on the snapshot.
· Click on the OPEN button.
· Click on the UPLOAD button adjacent to the 5th BROWSE button.
· Close the MANAGE ATTACHMENTS window.
· Position the cursor at the spot in the message where you want the
snapshot to appear.
· Click on the PaperClip again.
· Click on the file which you want to insert
· Attach code will be inserted into your message.

My System SpecsSystem Spec

09 Jul 2011   #14

Windows 7 Ultimate 64-bit

No Working CD/DVD Drive on Laptop-capture.png

I followed that OK.

I had been to the HP Thailand drivers site and updated the chipset driver. I have since updated the Audio Driver and BIOS. My graphics driver is newer than the one on that site.

I have updated System Spec for this computer


My System SpecsSystem Spec
09 Jul 2011   #15

64-bit Windows 10 Pro

That's great news John. I'm happy to hear that you got installed and running.
My System SpecsSystem Spec

 No Working CD/DVD Drive on Laptop

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