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Windows 7: Unable to install

04 Aug 2011   #11
rprest

Windows 7
 
 

using diskpart I've now managed to clean the disk, partition the disk, etc. but when it comes to formating it just hangs at 0% and nothing happens......

Not spoken with seller yet, but if i have no joy tonight will be on the phone tomorrow morning!


My System SpecsSystem Spec
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04 Aug 2011   #12
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by Bare Foot Kid View Post
Test the Hard Disk Drive to start with.


Hard Drive Diagnostics Tools and Utilities


Have you run the diagnostic on the HDD yet?
My System SpecsSystem Spec
04 Aug 2011   #13
rprest

Windows 7
 
 

Not yet. I don't have a working CD burner at home (new pc was a replacement for a laptop on deaths door....!). Will get one burnt tomorrow and see how i get on. Excuse ignorance, but when I run the diagnostic will it be very straigh forward if I have an faulty HDD or not? (reasonbly clueless on these things....)
My System SpecsSystem Spec
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04 Aug 2011   #14
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

I don't have a lot of experience with the different HDD apps myself, but you seem very able and I'm sure you will do alright and if you have any issues and need assistance post back here and I'm sure someone will assist you.
My System SpecsSystem Spec
04 Aug 2011   #15
rprest

Windows 7
 
 

thank you very much for the help so far, i really appreciate it! I will run the diagnostic in the morning and report back.
My System SpecsSystem Spec
04 Aug 2011   #16
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

OK mate, you're welcome!
My System SpecsSystem Spec
04 Aug 2011   #17
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

The DOS CD from Western Digital or Seagate are the easiest to run.
My System SpecsSystem Spec
04 Aug 2011   #18
gregrocker

 

Sorry your time was wasted wiping a brand new HD with nothing on it.

Is the Win7 DVD clean with no scratches or smudges? Where did you get it exactly?

If The HD tests OK using the maker's diagnostics/Repair extended CD scan, try resetting the CMOS: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS

While in BIOS setup, set SATA controller to AHCI to try install. Unplug all other perhipherals.

Remove all but 2gb of RAM to try install if that's not what you did. Test your RAM: RAM - Test with Memtest86+

Next try writing the DVD ISO to flash stick to boot to try install: Install UltraISO trial on another machine, on File tab select open DVD, on Bootable tab select Write DIsk Image, Format, WRite. Boot under USB or HD's on one-time BIOS boot menu or by setting BIOS boot order to boot stick first: How to Boot your Computer from a Bootable CD or DVD - Boot to CD

When I run out of time troubleshooting problem installs, I move the HD to another computer, install Win7 per these illustrated Steps: Clean Install Windows 7 then SysPrep the HD to remove all drivers before moving it back to problem machine where it should start up like a new install: SysPrep to move HD to another computer
My System SpecsSystem Spec
04 Aug 2011   #19
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by rprest View Post
Help!


... and still same problem. Even tried install XP and after 3 hours fomating the drive it it came up with this error ""Setup was unable to format the partition. The disk may be damaged."

Has anybody got any suggestions?

After 3 hours of format attempts to include the attempted install of XP, the clean command was the correct first step to try, perhaps the OP should be completely read first eh.
My System SpecsSystem Spec
05 Aug 2011   #20
rprest

Windows 7
 
 

I've run a complete HDD scan and it's brought up an error code 0x70 'contac your HDD supplier'. What what I can gether online this represents a faulty HDD, likely bad sectors. So it looks like the HDD is faulty.

I've contacted supplier and they are going to replace. So it's back to whence it came! Thank you for the help in identifying the problem!
My System SpecsSystem Spec
Reply

 Unable to install




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