trying to factory restore acer aspire one d255 but....

gregrocker said:

koolsk8ter111 said:

I have mcafee security on here can that be whats causing my issues?

Yes!

It is the absolute worst AV crapware we see here. Uninstall it using Revo Uninstaller in advanced mode.

Actually I would find a Win7 installation DVD to clean reinstall based on MucAfee´s presence alone.

Kinda makes you wonder why Intel bought it. When I worked there(Intel) as a temp my workstation laptop had it, fortunately it wasn't too much of an issue while I had it.

theog said:

theog said:

WD -03 smart read error.
WD Support / Knowledge Base / Diagnostic Error Codes

Have you read the WD error list?

As the Hd Drive is a brick, Uninstall mcafee security will not help.

Replacing the Hd Drive WILL.

gregrocker said:

koolsk8ter111 said:

I have mcafee security on here can that be whats causing my issues?

Yes!

It is the absolute worst AV crapware we see here. Uninstall it using Revo Uninstaller in advanced mode.

Actually I would find a Win7 installation DVD to clean reinstall based on MucAfee´s presence alone.

YES?????? I don't think so.
He's effectively booting into the recovery partition and running the factory restore. McAfee isn't running.
Your solution seems straightforward at this stage with these steps
1) Try the alt 10 factory restore again and be more patient
2) If (1) fails get the restore disks from ACER and try a restore from these
3) If (2) fails replace your HDD and repeat 2)

mjf said:

gregrocker said:

koolsk8ter111 said:

I have mcafee security on here can that be whats causing my issues?

Yes!

It is the absolute worst AV crapware we see here. Uninstall it using Revo Uninstaller in advanced mode.

Actually I would find a Win7 installation DVD to clean reinstall based on MucAfee´s presence alone.

YES?????? I don't think so.
He's effectively booting into the recovery partition and running the factory restore. McAfee isn't running.
Your solution seems straightforward at this stage with these steps
1) Try the alt 10 factory restore again and be more patient
2) If (1) fails get the restore disks from ACER and try a restore from these
3) If (2) fails replace your HDD and repeat 2)

windows works normal, its just it doesn't install the factory mode. is there any link that maybe i can download it and replace the existing sysprep files?

theog said:

theog said:

theog said:

WD -03 smart read error.
WD Support / Knowledge Base / Diagnostic Error Codes

Have you read the WD error list?

As the Hd Drive is a brick, Uninstall mcafee security will not help.

Replacing the Hd Drive WILL.

You need to replace the HD Drive.

@koolsk8ter111
"windows works normal, its just it doesn't install the factory mode. is there any link that maybe i can download it and replace the existing sysprep files?"

The title of your question and the discussion has been related to
trying to factory restore acer aspire one d255 but....
If Windows works normally, I am puzzled why you were trying to do a factory restore.
Apart from being confused now as to your objectives I suggested a 3 step way forward. So I'll leave it at that.

mjf said:

@koolsk8ter111
"windows works normal, its just it doesn't install the factory mode. is there any link that maybe i can download it and replace the existing sysprep files?"

The title of your question and the discussion has been related to
trying to factory restore acer aspire one d255 but....
If Windows works normally, I am puzzled why you were trying to do a factory restore.
Apart from being confused now as to your objectives I suggested a 3 step way forward. So I'll leave it at that.

I have to shut it off during restoration and not all the software gets on the system because it doesn't proceed. I want to know how to Complete the restoration as it is taking hours for the last part (sysprep - factory mode to install)

From your earlier post you indicated that you gave up at ~an hour. If you now say you've given the restore hours to complete without success then that's different.
Assuming the Netbook is out of warrant, Darryl's suggestion regarding the HDD is worth trying.
Are you going to order Acer recovery disks?

You reported that Quick test failed with a read error but Extended test passed. This seems to indicate that Quick repaired the Read error. Run Extended again to be sure, then Disk Check from Command Line if necessary.

The HD Diagnostics test is also a Repair which can return HD to service in conjunction with Disk Check clearing file system errors.

MucAfee is cause of so many random problems seen here that I would not be surprised if it is blocking running Factory Recovery, so either try running it from Disk or find the Win7 Installation DVD to get rid of all the bloatware and have a clean Win7 install. Steps in Perfect Reinstall link in my siggy below.