Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Keyboard And Mouse Dont Work on installiation of wndows 7 or xp

10 Sep 2011   #1

windows ultimate x86 , windows xp x86
Keyboard And Mouse Dont Work on installiation of wndows 7 or xp

hello this is to who ever can help me.....
i have a laptop from some unknown company and it came with windows xp.
I later upgraded it to windows ultimate 32 bit . it installed perfectly fine and worked normally. i dual booted Ubuntu 11.04 with it . after a while i wiped the entire hdd. i tried to reinstall windows 7 again and it went on fine until it says setup will finish after restarting ( it usually gets stuck there ) or if it doesn't then it continues installing and it boots up into the screen where i type my name and password and all and then my mouse pad and keyboard will not work and not only that i acts all funny by not saving any settings not shutting down properly! this happens also with windows xp but not with Ubuntu 11.04 . One day i took a chance and did a clean install of win 7 and it worked perfectly fine again! stupid me dual booted Ubuntu again and it still worked fine! i accedenly formatted the windows partition and the win os went!!! the same instillation problem occurs when i try to install either windows xp or 7 ( the mouse pad or keyboard problems) the funny thing is an external usb mouse works fine . oh yeah i have no problem with installing Ubuntu any amount of times so any advice???
The specs of the laptop are:-
Intel Pentium processor
1.5 GB ddr3 ram
15.6 inch screen
inbuilt graphics

thanks in advance

My System SpecsSystem Spec
10 Sep 2011   #2

Microsoft Community Contributor Award Recipient


All Linux code must be deleted using the CLEAN ALL command.As you have had linux on the HD you need do a Clean all & full format.

Doa full clean & full format in command prompt.
1) Boot DVD & Press Shift+F10 (for command prompt)
DISKPART : At PC Startup
2) Boot DVD, & Command Prompt at Startup
(for command prompt)

Type in command line

Keyboard And Mouse Dont Work on installiation of wndows 7 or xp-list-disk.png

SSD / HDD : Optimize for Windows Reinstallation

My System SpecsSystem Spec
11 Sep 2011   #3

windows ultimate x86 , windows xp x86
done that !!!

Thanks for replying so fast
when ever i try installing any windows i always delete any partitions and format it into 1 main ntfs partition for windows only using advance options !!!

any other suggestions?

My System SpecsSystem Spec

11 Sep 2011   #4
Microsoft MVP


Click with external mouse to Device Manager to Update keyboard and mouse drivers.

If already loaded, try uninstalling them and reboot to reinstall. Check again that they are loaded.

You may already have newer drivers waiting in Optional Windows Updates which is where Win7 delivers its newer drivers after install.
My System SpecsSystem Spec
11 Sep 2011   #5

windows ultimate x86 , windows xp x86

That seems like a good idea!!
i will try that is some time
but the two times it worked perfectly fine i did not have to do anything like that at all!!!!!
Anyways thanks
My System SpecsSystem Spec

 Keyboard And Mouse Dont Work on installiation of wndows 7 or xp

Thread Tools

Similar help and support threads
Thread Forum
Keyboard and mouse dont work in startup
I just installed a new MSI z170 m3 motherboard and cpu, switching from AMD. The keyboard and mouse I am using are working and lit up in BIOS, but my computer is in need of a system restore. Once I enter that startup repair sequence, my keyboard amd mouse stop working. I tried installing them in...
Hardware & Devices
Keyboard and mouse dont work
I recently reinstalled windows 7 home premium 64bit on my computer and everything was going fine, but then my computer blue-screened. I restarted the computer and now my keyboard and mouse don't work on the login screen but they do work on the boot menu. I've tried putting it into safe mode and...
Keyboard and USB dont work in windows but work in BIOS
Keyboard and USB dont work in windows but work in BIOS, i have also tried a ps/2 keybaord also not working in windows, i have tried safe mode, disabling driver sig enforcement, using different mice/keyboards, restored bios to default settings, ran sfc /scannow no errors detected, and still no luck...
Hardware & Devices
Spilled water on entire laptop, mouse and keyboard dont work.
Spilled about 1l of water on my entire laptop... I wiped water from it, and turned it on. The only parts that don't work: Mouse, Keyboard. What should I do? P.S: In the BIOS the keyboard works(and other stuff before the OS actually loads)
General Discussion
Sometimes when I start my pc my keyboard and mouse dont respond
Hi, Some of the time when I start my pc windows loads but when the desktop opens the pc wont recognise any movement form my keyboard and mouse. The light is on on the mouse so it has power but the num lock / caps lock lights dont come on on the keyboard This has happened many times now but...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:43.
Twitter Facebook Google+