Installing numerous PCs from a master build - Is this possible

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  1. Posts : 30
    win 7 hp 64 bit
    Thread Starter
       #31

    As for the OEM program, where does the support come from.

    USA
    CANADA
    INDIA
    PHILLPPINES
    ENGLAND
    GERMANY

    I have had (many) bad experiences with MS support in each of these countries.
    One good session with the PHILLPPINES but also a wrong information incident during the same call.
    And 2 bad and finally one good incidents with INDIA one day.
    The good one was only because I kept complaining.
    Both corporate bedfore I retired an personal support calls.

    It would be bad to spend good money for bad support.

    Steve Broshears ...
      My Computer


  2. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #32

    From my understanding you are trying to do something the Microsoft doesn't allow unless you buy a proper license to do so. Once you do that things should go well for you. You can't buy one new car from a dealer and drive off with 6 new cars and sell them to others. If you need 7 new cars they will give you a deal but you still have to pay for all 7 cars. Same o same o with a operating system.
      My Computer

  3.    #33

    Each install will need a full Win7 Home Premium license, unless the owner has a retail license for XP or Vista they are not planning to use which would qualify them for Upgrade version - requiring them to do one of the workarounds here to activate Upgrade version on a clean installed/imaged HD: Clean Install with a Upgrade Windows 7 Version

    You should look at Builder's OEM which is exactly suited for what you describe and gives you a substantial price break. However it cannot migrate if the user wants to move Win7 to new hardware.
    Last edited by gregrocker; 09 Oct 2011 at 09:20.
      My Computer


  4. Posts : 30
    win 7 hp 64 bit
    Thread Starter
       #34

    What I have done so far has been with full retail licenses
    purchased at an office supply store. With one exception.

    Going forward I will check into the OEM program.

    This is going to require a few extra words.

    One customer wanted me to install the upgrade license
    on his PC already running XP. I backed his system up,
    then re-formatted. I installed WIN7HP. It would not
    activate. I had expected simply to need to enter both
    codes or briefly put in his XP CD which he had ready.

    Not the way it worked. No Joy.

    I called MS India. We were on his speaker phone. He
    heard everything. We were bounced around through
    possibly 5 reps. Then forwarded to England. The lady
    in England said "we are not trained to help you". No
    bull. Then to Germany and then back to India.

    This tech in India was helpful. He said that what I did
    was not supported by the OS code, irrelivant of what
    MS docs said. It was 1hr 15min into the call. My customer
    was not impressed but then he talked to him.

    This rep in India gave us an acvitation code that seemed to
    be 50-80 characters long which fixed everything up.
    He said it was a one-time self-destructing code.
    This system has been fine ever sience, even SP1
    went in W/O any problems.

    This IS what happened.

    Steve ...
      My Computer


  5. Posts : 30
    win 7 hp 64 bit
    Thread Starter
       #35

    The link above provides some additional techniques that I
    have never seen. Thank you. I will document all of them.

    Again, thanks to everyone for the help.

    Steve ...
      My Computer


  6. Posts : 30
    win 7 hp 64 bit
    Thread Starter
       #36

    What I am concerned about is the quality of support
    if any if I join the OEM program. Almost all the supoport
    I have received so far from MS has been BAD.

    I need some advise.

    Putting "MS OEM PARTNER" on my business cards
    would look good.

    Steve ...
      My Computer


  7. Posts : 2,528
    Windows 10 Pro x64
       #37

    The problem with MS support is that personal and professional support is outsourced, and premier support is handled by their own people. If you're paying per incident, unless you're paying for the $500+ support incidents, you aren't actually talking to Microsoft.
      My Computer


  8. Posts : 30
    win 7 hp 64 bit
    Thread Starter
       #38

    I really don't understand.

    If I go with OEM, are you saying that still only people paying $500
    per incident get good MS support, otherwise they have to accept
    outsourced bad support.

    1. I expect answers. No run-around.
    2. Of the answers I get I expect then to be correct.

    I don't want to pay a lot to get an MS fix for any MS problems
    I may encounter.

    Steve ...
      My Computer

  9.    #39

    I would provide the Support myself if I were you using SevenForums as a resource. Otherwise either you or your customers may wind up back here anyway and with a lot emptier wallets.

    We provide much better support than any other industry tech support except for a few specialized problems which we will then advise contacting them about.
      My Computer


  10. Posts : 30
    win 7 hp 64 bit
    Thread Starter
       #40

    Well,

    The first page and a half of this thread (go back and read), is mostly people
    giving me bad advice, advice I knew wrong, and arguing. No other forum members
    stepped in to control this. I was dissapointed in this lack of help, (go back and look).

    I have the feeling I was being run away.

    I had to supply several sevenforum links to settle this myself, without sounding
    like I wanted to argue too much myself. Then it became more quiet. And better.

    You people don't know how close I came to leaving sevenforums to try elsewhere.

    Is true, Steve ...
      My Computer


 
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