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Windows 7: Installation issues

01 Aug 2009   #1

Windows 7 Professional
Installation issues


I'm having the same installation issue just like many others I found here on the sevenforums, and on the net. I think you're all tired of reading this problem over and over again, but here's the thing:
I want to make a clean install, I have XP right now. So, I put the win7 dvd in, and then the computer boots up. Everything seems fine, the installer copies the necessary files to begin the real install. The nice, blue wallpaper shows up, like the mouse pointer as well. Aaand, that's it. Nothing really happens, no HDD work, the dvd drive does nothing. At this point, I have to wait at least 20 minutes and the language selection screen shows up. After it I also have to wait a lot between every steps. When the real install finally begins the installer stucks at 0% for hours and so on, and nothing happens. I tried to re-put (I don't know if it's the right expression) the dvd, but still nothing.
The same goes to Windows Vista.
Other important facts:
The installer works flawless if I run it from XP, that's how I had installed succesfully the win7 beta earlier as a secondary OS (it's ok, I could upgrade my OS [I guess..], but as I said, I want a clean install).
I got this computer a half year ago and it works good. This is the only problem with it.
Of course I'm not posting without trying to find the solution, so here's the complete list I tried to make things work:
-updated BIOS
-disabled the legacy diskette
-checked all the cables in the computer and the memories as well
-updated the firmware of my dvd drive
-checked in the BIOS if my HDD was in AHCI mode, but It was already on SATA mode
-Ran a memtest86, everything's fine

That's all I guess. By the way, the dvds were burned at low speed (however I think that the DVD disks are good, they worked on my previous computer and on my neighbour's computer as well).
I don't know what other informations would be needed, but at last I'd share my exact computer specs.:
-Motherboard: Asus M2N68
-CPU: Athlon 64 X2 6000+
-VGA: ATi HD4670 512MB
-RAM: 2GB Kingston HyperX 1066Mhz (it runs at 800Mhz, I don't know how to set to 1066Mhz right)
-HDD: Western Digital (WD5000AAKS-22A7B0)

And I made a summary report with Everest about my computer, you can find it here (some things are not in english, I apologize for that): - plain txt

That's all, I really hope you can help me. Thank you very much If you read it. I'd really appreciate every helpful comments.
Thanks a lot.

Best regards,

My System SpecsSystem Spec
01 Aug 2009   #2

Windows® 8 Pro (64-bit)

Hi Lacc, sorry to hear that but looks like an issue with the hard drive.
This tutorial will help you wipe out your hard drive completely and then attempt to reinstall Windows 7. It works on Vista as well as windows 7.

Hope this helps,
My System SpecsSystem Spec
01 Aug 2009   #3

Windows 7 Professional

Thank you.
For first, I'll try some HDD diag/check tool to search for errors. Sadly, right now I'm not able to back up everything important before doing the thing you just adviced.
Of course, I'll also let you know If it helped or not, this might be useful for others too..
My System SpecsSystem Spec

01 Aug 2009   #4

Windows® 8 Pro (64-bit)

sure. :)
My System SpecsSystem Spec
08 Dec 2009   #5

None yet - win7

What was the resolution here? I am having the same issue, but I have let it sit at the nice blue background with the mouse for half an hour or more and not gotten to the installation window. It gets just past starting windows screen.

I have the following hardware:
-Western Digital 500gb sata
-ide dvd drive
-Gigabyte GA-MA770T-UD3P AM3 AMD 770 ATX motherboard
-xfx radeon 4870 (2 dvi outputs)
-AMD Athlon 2 X4 630
-2x2gb OCR 1066 ddr3 ram

All the hardware is new, besides the hard drive, which was working perfectly in an old system right before moving it to this new system. It has a couple partitions, I'm trying to install a fresh install (wipe a partition) of Windows 7 Professional 64 bit. I don't think it's the hard drive since it's not even getting to the first window when booting off the DVD. All I get is the screen where I can move around my mouse (pretty blue background).

I tried burning 2 win7 dvd's, one slow burned, and I have the same issue with both.

Both of the DVDs boot up and work correctly (and quickly I have an install window) on a different computer.

I don't have any other hardware installed, and I disconnected the front USB ports on my case from the usb header.

I tried disabling Cool and Quiet control in BIOS (per someone's suggestion) and that did not fix it.

Anyone have any ideas?
My System SpecsSystem Spec
08 Dec 2009   #6

Windows 7 Professional x64

My System SpecsSystem Spec
08 Dec 2009   #7

None yet - win7

Quote   Quote: Originally Posted by Jonathan_King View Post
Yeah I should have mentioned that I went through the FAQs and Common Installation Problems prior to making a post. This problem is not in that thread. Thanks though.

Anyone else?
My System SpecsSystem Spec
08 Dec 2009   #8

None yet - win7
Additional Information - Installation stall

I suppose I should add the following info on my installation "stall":

Current Operating System, pre-install
• Do you have a single OS on your computer, are you planning on multi-booting with this installation?
• Are you multi-booting now?
Current Hardware
• How many internal hard drives (HD) are connected to your system?
• Are they IDE or SATA?
1 Internal West Digital 500gb SATA (connected to SATA0 port).
• How many DVD drives are connected to your system?
• Are they IDE or SATA Drives?
1 IDE Lightscribe DVD/CD drive
• Any external HDs used?
• Are they connected by USB or eSATA?
• Check Disk Management for any HDs listed with a yellow triangle and explanation point?
• Is this a New Clean HD?
No, pulled out of computer working, with 2 partitions + free space. WinXP 32 bit on first partition. Goal is to format 1st partition and clean install Win7 64 bit.
• Have you pre-formatted the HD?
See above
Windows 7 installation details
• Which build number and version of Windows 7 are you installing?
Pro 64 bit
Installation Media
• From a DVD?
The procedure and speed of burning the ISO to DVD has been the most frequent cause of installation failure
• How did you burn the DVD?
DigitalRiver download .iso and slow burn (4x)
The DVD has been checked and works fine on other computers.
• Any Over Clocking of the RAM, CPU or GPU?

See above for additional hardware such as GPU/CPU/MOBO/RAM

Again, no additional connections, I am using a Microsoft wireless usb keyboard and mouse (3000 series?) which has worked fine as input in BIOS & post, and the mouse works fine when it gets to the stall point where the first install window fails to appear (right after Starting Windows screen).
My System SpecsSystem Spec
08 Dec 2009   #9

None yet - win7

Does anyone here think that creating a bootable USB disk would and/or could fix the issue?

Thanks in advance.
My System SpecsSystem Spec
08 Dec 2009   #10

Windows 7 Professional x64

Give a try. You never know.
My System SpecsSystem Spec

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