Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: boot manager missing and not able to reset factory default

08 Nov 2011   #61

Windows 7 Home Premium x64

Quote   Quote: Originally Posted by gregrocker View Post
However I would not use preinstalled Norton's bloatware but instead use the free AV's recommended by all of us here: Microsoft Security Essentials or Avast 6. Are there any other programs that came with the Acer which make it worth running the inferior Factory Recovery? We can help you sort this.
They never sent me a CD.
I called MS support. I do find it odd though.
I called 4 times before, yet they kept telling me to go to acer, today I simply told them the same story. I then got transferred to 'ms support'. Spoke to a tech agent he then gave me his email address in order for me to send a snap shot of my FADED sticker .. From there he sent me an e-mail with a key. Now if this is my original key I'm not sure because it was a brief convo , but the activation says it successful .
Also why is it recommended to not use norton and i know how bad acer is lol but is Factory Recovery really not a good idea. Because even I now don't see the point of going in to eR, especially if it messes up my HD. I just want my LP back the way it is, so lame but I really just want to forget ever taking my laptop to rc! Also would like windows 7 the 1 I paid for! ..
For some reason it still don't feel like its been installed properly ...I don't trust rc one bit.
Again if there's anything I could do (within my reach of course lol) I would gladly be able to give back! I can do free designs for the forum or anything with graphics , lol this is a tech forum so I'm sure there's loads Graphic Designers on here anyway.
I also saw the page greg linked.. I know it must of taken effort to to such a detailed tutorial but I still dont understand it fully, i mean i get the gist but is it worth me cleaning it since i just got a new HD in. The lp just feels faulty ever since I bought it back from Im not sure if i should even pay them since installing a trial was really not the best options as tech experts they should of known and hold me liable(

Attached Thumbnails
boot manager missing and not able to reset factory default-keys.jpg  
My System SpecsSystem Spec
08 Nov 2011   #62
Microsoft MVP


If the clean reinstall was done by professionals and it has now activated I would leave it. This is always a superior install to Factory preinstalled Windows.

Are there performance problems at all? If so explain them fully.

Again, are you missing software that came with the PC that you need help finding to reinstall?
My System SpecsSystem Spec
08 Nov 2011   #63

Windows 7 Home Premium x64

clean install is a HD replacement right? If so than yes this was done.
Im having problems with the LP itself, a few days ag o an error msg with about 50 boxes just kept on popping up 1 after the other. Now it seems to have gone. nothing odd in add/remove programs as its pretty much empty lol. When I search google whether its the address bar or side one I try and go on a page & I'm then redirected to BudgetMatch! OR shoppido.
I tried a week ago getting my key back by downloading various key finders from recommendation. Since than its fair to say I think I have a virus. So I'll install one of the forum's suggestion, but if there's a thread on here explaining differences and what is recommended between eRecovary & clean install please re-direct .
im missing ms works, the free program which comes with windows 7. i prefer to microsft word.
PS. Im also missing my web cam,Ive searched properly from start menu and even typed various names it be under but since Ive had the trial Ive had none of W7 features.
My System SpecsSystem Spec

08 Nov 2011   #64
Microsoft MVP


Sounds initially like you're infected with Adware. Run Malwarebytes full scan now and repeat monthly.

Install MSE oR Avast6, run a full scan, keep it turned on with the Win7 firewall.

Has something crept into the Search Providers list which on IE9 is found by clicking on the Gear symbol on far right of Tab bar, selecting Internet Options, then the Search choice on first screen? If so, highlight all but Google and Remove them after making Google default.
My System SpecsSystem Spec
08 Nov 2011   #65

Windows 7 Home Premium x64

thanks ill try them.
Unfortunetly I would just like to add it turns out it isn't my key: -( I had my suspicions but didn't think it was possible. The ms support person gave me an OEM key and not the one I paid for. I have to ring acer even though I specifically told this guy they cant help. So anyway Ill try the cds and suggestions everyone was so helpful with, thank you!
My System SpecsSystem Spec

 boot manager missing and not able to reset factory default

Thread Tools

Similar help and support threads
Thread Forum
How do I load system factory reset from boot?
Hi, I am using Win7 pro, I recently, installed A new harddrive. It installed beautifully And I was able to use it...for about an hour. Suddenly a notification from windows pops up telling me that I need to restart my computer for recently installed updates to take place. So I did. It came back...
Installation & Setup
Recovery manager "factory reset" greyed out after a f11 bootup
I have an intact dedicated hp recovery partition ( "D:" drive ) on my laptop..Originally I used the HP factory restored discs to install everything for this computer onto a larger 320 GB WD BLUE SCORPION HDD SATA Drive. Then, i wanted to upgrade to a SSD so I used Acronis True Image Home edition to...
General Discussion
Windows will not boot - even after factory reset
I had been having problems with my work PC for months. Very slow boot up, lagging during use, programs not responding etc... Then worse issues started like the system restore not saving any restore points, not allowing me to manually create restore points... I tried all the normal stuff. ...
General Discussion
BSOD on boot up and factory reset
Hi guys, I've got a strange one. I have a Gateway netbook that blue screens out on booting. I checked the BIOS and it's set to achi, which is correct for Win7 (Starter). The blue screen is abbreviated, and essentially says Stop: c0000145 Application error. Fail to initialize 0xc000005. ...
BSOD Help and Support
Factory Default Reset Won't Work.
I have an HP G60 Laptop, I have made the factory default reset discs, but when i boot the first one up it tells me that my hard drive has insufficient space to perform reset. Does anyone have any idea on how to fix this without getting a new hard drive? Thank You
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:12.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App