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How to re-install Windows 7 on a hard drive with a logical failure
I have a Toshiba Satellite notebook computer running Windows 7.
The computer I suspect has a virus and it is not booting (black screen with a cursor) issue that many have experienced.
I have tried all the following and have been unsuccessful:
- F2 while booting gives me two options:
1) Windows Setup [EMS Enabled]
2) Tools: Windows Memory Diagnostic
When I choose Windows Setup, Windows tries to boot and gets back into the black screen with a cursor.
When I choose the Windows Memory Diagnostic option, I get a message saying Windows failed to start - a recent HW/SW change might be the cause. It asks me to insert a Windows installation disc and restart my computer. The following information is also provided on this screen:
File: \boot\memtest.exe
Status: 0x000000f
Info: The selected entry could not be loaded because the application is missing or corrupt
- Hold the 0 key while rebooting to reset the computer to the factory settings: the Toshiba logo shows up but this also goes to the black screen with cursor.
- F8 while booting: tried every option provided on this screen to boot but all end up in the black screen with cursor issue, even in safe mode
- reboot from a Windows 7 boot CD via the CD/DVD drive - does not work as I cannot change the boot order
- Hold the F10 and F12 keys while rebooting - both end in a black screen
I have exhausted all the options I know and seeking advice on a cost effective way to revive the laptop. I have already recovered the data from the hard drive.
Any help will be appreciated.
Motasim