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Windows 7: original hard drive failed, windows cannot configure to run on the new

23 Aug 2012   #21
Microsoft MVP


Did you check for a newer BIOS update for your model on it's HP Support Downloads webpage? This may allow you to use all 3tb on the HD.

If not install Partition Wizard and run Check File System on all partitions on the 3tb to see if it will find problems that get the rest recognized.

My System SpecsSystem Spec
23 Aug 2012   #22

Windows 7 Home Premium 32bit
Hi Greg

No didnt look on HP page will do now to take a look I even left message on Seagate site but got no reply.

Will keep you posted.
My System SpecsSystem Spec
23 Aug 2012   #23

Windows 7 Pro X64 SP1

This isn't something I've dealt with personally, but I believe that if you wish to use an HD larger than 2TB, it must be set up as GPT (rather than with an MBR). If you wish to use it as a Windows boot drive, the motherboard must use EFI rather than the traditional BIOS.

GUID Partition Table - Wikipedia, the free encyclopedia

Some motherboard makers have a utility to permit the use of large HDs on older systems. Asus calls theirs "Disk Unlocker":

ASUS Motherboard Disk Unlocker - Unearth the Missing Space

I believe that Asus made the motherboard in your PC, but I don't know whether Disk Unlocker will install on an OEM board.

Good luck.
My System SpecsSystem Spec

24 Aug 2012   #24

Windows 7 Home Premium 32bit

Thanks guys it would seem I cannot get the 3tb no update to bios for Windows7 and no update for the old Vista either for this mother board so will have to wait until I decide to change motherboard guess wish I had realised when I went for the 3tb I could have gone for 2tb and that might have worked.

No worries I live and learn.

I have a very old HP computer with masses of space inside to work and I may really upgrade that one but I want to keep the XP on it and get another hard drive for Windows7 but its going to be pricey as will need new motherboard, new graphics card, new processor in fact everything but I just like the fact that it has plenty of space to move around in when stuff needs doing so to me it will be worth it. Thanks for all your help Greg and Bob.
My System SpecsSystem Spec
24 Aug 2012   #25
Microsoft MVP


It would be good to hear from Seagate. If you don't get email response can you try the forum?
My System SpecsSystem Spec
24 Aug 2012   #26

Windows 7 Home Premium 32bit
Hi Greg I did leave message on Seagate site

I did leave a message on seagate site but no one got back to me

The only update I saw for bios was not for my version. I even took out the CR2032 as someone suggested that might reset the bios but it didnt.

It said on HP site when I went into the details if your version of Windows isnt showing in the drop down menu then there are no updates find that a bit weird. That HP site has gone a bit weird half time you find you are in another country if you blink.

I am a bit annoyed did leave a message on the site of the store that sold me the Seagate after he said it would work I had my old Seagate with me to show him what was in my computer and told him what my computer was. They never had the decency to reply to my complaint about their staff member who told me duff information.

The Seagate same size as I had in my computer 500gb was half the price of the 3tb. So would have saved about £50 and really I didnt need to have bought the Windows disc but not worried about that cos I love this Windows7. My computer has an media drive of 500 too that can be removed.
My System SpecsSystem Spec
24 Aug 2012   #27
Microsoft MVP


There are indeed a couple of BIOS updates on the HP Support Downloads webpage for your model: Software & Driver Downloads HP Pavilion Elite Desktop PC - HP Customer Care (United States - English)

There's also a couple of HD firmware updates including one for Seagate if this is a HD which came with the PC. A Utility pertaining to Seagate is also there. But perhaps more importantly there is a bulletin pertaining to Seagate HD's: Preventing Non-System Disk Errors on Computers with Seagate Drives HP Pavilion Elite Desktop PC - HP Customer Care (United States - English)

If these don't pertain to your Seagate then I'd again suggest that you post in the Seagate Forums where you're more likely to get a response than via email: Seagate Community Forums - Seagate Community Forums

There is also an HP forum where you'll also likely get better response than from their staff, and where the issue might also have already been dealt with:

Since all of human knowledge is in Google but it only depends upon how you ask the question, pose the problem different ways also in Google to see if it gets any hits.
My System SpecsSystem Spec
01 Dec 2012   #28

Windows 7 Ultimate 64-bit

If I were you I'd partition the new 3TB hard drive so OS gets loaded on 1st, smaller partition. I'd make the "Master" partition about 100-150GB. That way, when you need to reinstall the OS (again at some future time) all your date files may remain untouched on the 2nd, 3rd ete. partitions.
My System SpecsSystem Spec

 original hard drive failed, windows cannot configure to run on the new

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