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Windows 7: Error / Possible virus installing Windows SP1

10 Nov 2011   #1

Windows 7 Home Premium 32bit
Error / Possible virus installing Windows SP1

Hello everyone,

Beforehand, let me introduce my slacking self. Pete, 25, Netherlands. First time poster, long time viewer.

I explicitly chose the word "slacking" cause "slacking" behaviour caused me to camp with the next problem... Allow me to explain in detail.

Around a year ago I bought my pc, fresh from the pc-shop. Now I never allowed the automatic updates, because letting them run while I was gaming was not tolerable, hence I neglected them since time immemorial (1 year).

A back-up was not necessary, I though. New pc, new stats, best of the best, **** the back up!

Sadly, these two important parts of my dear lovely pc somehow allowed a virus to enter and make a mess on my pc...

I never installed any updates, I never made any back up. Now I can't install SP1, now I don't have internet, I can't even acces the windows Firewall and I look for a solution.

Things I have done thusfar to make this problem go away and continue to feed my gaming addiction...

- Download + install + update virusscanner on another pc, shipped it over to mine, run it without any result.
- Looking for a system restore, without any result (last one was 3rd November)
- Checking the rest of the ****ing internet for any possible solution to rid myself of this nasty virus.

Stats / codes will be given upon request.

Thanks for reading,

- Pete

My System SpecsSystem Spec
10 Nov 2011   #2

Windows 7 Pro x64 SP1

Welcome StreetPreacher to the windows 7 forums.

One piece of advice, If you bought your computer with a legitimate copy of windows 7, your best solution
is to boot the dvd and completely remove the existing copy of windows 7 by deleting the existing partitions
from within the boot dvd and then re-partition the drive and install a fresh copy of windows 7. This of course
will remove everything on your existing hard disk.
A lot less aggrivation than spending hours trying to revive a dead horse.

My System SpecsSystem Spec
10 Nov 2011   #3
Microsoft MVP


Or you can run full Factory Recovery from its partition or from Recovery Disks you make or made, or order from Tech Support which is free within the first year. We can provide the steps if you give the make/model or just look on first boot screen for Recovery hotkey to tap at boot.

If you need to find a Win7 installation DVD for your version to clean reinstall with the Product Key on COA sticker, be sure to get safe one by googling Official Win7 ISO download at My Digital Life. Then follow these steps to get a perfect reinstall and keep your PC clean and safe: Reinstalling Windows 7

If you want to clean up the current install, start first with downloading, burning to CD or writing to flash stick Microsoft Standalone System Sweeper, boot to run a full scan.

Once cleaned up, boot into System Repair Disk or Win7 DVD to run Startup Repair repeatedly until it starts or gives results to post back.
My System SpecsSystem Spec

11 Nov 2011   #4

Microsoft Community Contributor Award Recipient


information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create

Did you make the OEM manufacturer's Recovery Disks?
My System SpecsSystem Spec
18 Nov 2011   #5

Windows 7 Home Premium 32bit

Hey guys, thanks for the fast and awesome feedback!

Just checking in to let you know that I'm up and running again.

I used the sticker on my box and re-installed Windows 7 (the shop I bought the pc from gave me a cd with a 64xbit windows Home Premium, twice as much as I had before!), ran the updates, made a back up and everything is running smoothly as ever :)

If you have any other bits of advice that might protect me from a futuristic encounter such as this, please let me know. I have installed and updated McAfee, kept my Firewalls on and updated the 92 bits :P

Thanks for reading,

- Pete
My System SpecsSystem Spec
18 Nov 2011   #6
Microsoft MVP


MucAfee is the absolute worst bloatware AV out there. We solve problems here every week by uninstalling it.

Please do yourself a favor and uninstall it now using it's uninstall tool (which only the worst bloatware needs) then install MSE or Avast 6 as advised in the steps I gave you to get a perfect reinstall based on thousands we've helped with here.
My System SpecsSystem Spec

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