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#1
cannot open wim files error
i have a asus x5dij laptop its just over a year old so is out of warrenty.
i've been wanting to scrub it for a while as i think i had a few viruses on it.
at first i realised that the dvd drive was not working (this is twice the dvd drive has gone since i bought it new) so instead of buying a replacement drive for it i decided to buy an usb exsternal dvd drive.
i hooked up new exsternal dvd drive & placed 64 bit recovery disc in rebooted it & i get "windows is loading files" with the white line going across underneath.
then it asks me to select display language then warns all files & data will be lost & if i want drive partitioned options then click to start recovery process.
then when i do click to start recovery process after a few seconds i get a white screen with error in big red text & in top left corner "cannot open wim file".
can any 1 give me advise as what i should do now,the only thing i can think of is to replace the laptops dvd drive but i'm thinking if i do that will i get the same error message.
by the way it cant be the recovery disc as i've got 64 & 32 bit recovery discs & i get same error message with both discs.