cannot open wim files error


  1. Posts : 4
    windows 7 64 bit home premium
       #1

    cannot open wim files error


    i have a asus x5dij laptop its just over a year old so is out of warrenty.

    i've been wanting to scrub it for a while as i think i had a few viruses on it.
    at first i realised that the dvd drive was not working (this is twice the dvd drive has gone since i bought it new) so instead of buying a replacement drive for it i decided to buy an usb exsternal dvd drive.

    i hooked up new exsternal dvd drive & placed 64 bit recovery disc in rebooted it & i get "windows is loading files" with the white line going across underneath.
    then it asks me to select display language then warns all files & data will be lost & if i want drive partitioned options then click to start recovery process.

    then when i do click to start recovery process after a few seconds i get a white screen with error in big red text & in top left corner "cannot open wim file".


    can any 1 give me advise as what i should do now,the only thing i can think of is to replace the laptops dvd drive but i'm thinking if i do that will i get the same error message.

    by the way it cant be the recovery disc as i've got 64 & 32 bit recovery discs & i get same error message with both discs.
      My Computer


  2. Posts : 11,408
    ME/XP/Vista/Win7
       #2

    I would Check the hard drive with the manufacturer's diagnostic tools.
    Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
    HD Diagnostic
      My Computer


  3. Posts : 4
    windows 7 64 bit home premium
    Thread Starter
       #3

    how am i suppose to do that the laptop wont boot up
      My Computer


  4. Posts : 4
    windows 7 64 bit home premium
    Thread Starter
       #4

    i've srubbed hdd completely including the recovery partion.

    i'm trying to install aboot leg copy of win 7 but keep getting error codes.


    so could it be a bad bootleg download,or bad burn to disc,quality etc

    or could be something on the hdd stopping me from doing a fresh install.

    i'm desperatley looking for help here i payed £400 for this 14 months ago cause the warrenty is up asus want £57 to pick it up & give me an estimate of how much more they are gonna fleece me.
      My Computer


  5. Posts : 11,408
    ME/XP/Vista/Win7
       #5

    What are the errors from HD Drive diagnostic tool?
    Where did you buy your Windows 7 DVD's from?
      My Computer


  6. Posts : 4
    windows 7 64 bit home premium
    Thread Starter
       #6

    theog said:
    What are the errors from HD Drive diagnostic tool?
    Where did you buy your Windows 7 DVD's from?
    i dont know how to use diagnostic tool do u use it in windows or can it be booted up in dos.
    i can not boot computer up at all as i've completely erased the whole hdd even the partion that had my recovery files.

    i hav'nt got a genuine windows 7 disc only a bootleg copy
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 05:29.
Find Us