Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: cannot open wim files error

15 Dec 2011   #1
rubixs

windows 7 64 bit home premium
 
 
cannot open wim files error

i have a asus x5dij laptop its just over a year old so is out of warrenty.

i've been wanting to scrub it for a while as i think i had a few viruses on it.
at first i realised that the dvd drive was not working (this is twice the dvd drive has gone since i bought it new) so instead of buying a replacement drive for it i decided to buy an usb exsternal dvd drive.

i hooked up new exsternal dvd drive & placed 64 bit recovery disc in rebooted it & i get "windows is loading files" with the white line going across underneath.
then it asks me to select display language then warns all files & data will be lost & if i want drive partitioned options then click to start recovery process.

then when i do click to start recovery process after a few seconds i get a white screen with error in big red text & in top left corner "cannot open wim file".


can any 1 give me advise as what i should do now,the only thing i can think of is to replace the laptops dvd drive but i'm thinking if i do that will i get the same error message.

by the way it cant be the recovery disc as i've got 64 & 32 bit recovery discs & i get same error message with both discs.


My System SpecsSystem Spec
.
15 Dec 2011   #2
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

I would Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic
My System SpecsSystem Spec
15 Dec 2011   #3
rubixs

windows 7 64 bit home premium
 
 

how am i suppose to do that the laptop wont boot up
My System SpecsSystem Spec
.

22 Dec 2011   #4
rubixs

windows 7 64 bit home premium
 
 

i've srubbed hdd completely including the recovery partion.

i'm trying to install aboot leg copy of win 7 but keep getting error codes.


so could it be a bad bootleg download,or bad burn to disc,quality etc

or could be something on the hdd stopping me from doing a fresh install.

i'm desperatley looking for help here i payed 400 for this 14 months ago cause the warrenty is up asus want 57 to pick it up & give me an estimate of how much more they are gonna fleece me.
My System SpecsSystem Spec
23 Dec 2011   #5
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

What are the errors from HD Drive diagnostic tool?
Where did you buy your Windows 7 DVD's from?
My System SpecsSystem Spec
23 Dec 2011   #6
rubixs

windows 7 64 bit home premium
 
 

Quote   Quote: Originally Posted by theog View Post
What are the errors from HD Drive diagnostic tool?
Where did you buy your Windows 7 DVD's from?
i dont know how to use diagnostic tool do u use it in windows or can it be booted up in dos.
i can not boot computer up at all as i've completely erased the whole hdd even the partion that had my recovery files.

i hav'nt got a genuine windows 7 disc only a bootleg copy
My System SpecsSystem Spec
Reply

 cannot open wim files error




Thread Tools




Similar help and support threads
Thread Forum
Solved - open multiple files with OPEN option in Win Explorer
Download a free program called ExplorerXP at www.explorerxp.com/ and it works like XP version except use keyboard enter to actually open the unlimitied number of files highlighted. Last night had folder with over 4000 files needed opened to execute them and load them into a program. No issues....
General Discussion
Windows 7 Path/Permissions error when trying to open files
Greetings! Using Windows 7 Pro on my Dell Laptop (9mos. new). When trying to run install files or open some shortcuts (Movavi) I get the error {shown in the attached screenshot} that says: "Windows cannot access the specified device,path or file. You may not have the appropriate...
General Discussion
Application error 0xc0000005 can't open any exe files
I can not open any exe file I get application error 0xc0000005, application failed to start correctly. Happened after I did windows update. I searched for several of the KB updates as suggested but none of them were listed. I also tried the changing the root exe as suggested no luck their...
General Discussion
Cannot open Network Files, permission error
Hi everybody, Currently, I am trying to open a picture in a network drive using windows photo viewer, I get Windows Photo Viewer can't open this picture because you don't have the correct permissions to access the file location. I tried opening, word, xls any file from the network directory, and...
Network & Sharing
Error trying to open shared files on WinXP from Win7
I am using a Windows XP as the main server computer. It is hardwired to the Internet and we have a wireless network setup for our laptops. My employer wants the WinXP desktop to store shared files and for the laptops to be able to connect to the desktop I set up the network on the WinXP...
Network & Sharing


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:48.
Twitter Facebook Google+