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#1
Laptop factory reset after windows update!!!!
I'm not sure what has happened here. My daughter has a sony Vaio laptop that came with Home Premium installed. I upgraded it to Professional and it's been working fine for over a year. A few weeks ago it just wouldn't start so inserted the Professional installation discs and did a start up repair which seemed to do the trick. Last night she turned it off, but when she restarted this morning it was as if she had just received it as started up on Home Premium and looks like a factory reset.
I went to system restore and last restore point at 9am this morning so again looks like a completely fresh pc and first restore point is the windows update. Is there any possibilty that both OSs are still present and for some reason it is launching the wrong one? I don't want to go through a full instalaltion etc if not needed. All the data is backed up, but going to take a while.
I am of course concerned this is the second "incident" in a month so is the laptop going thorugh a major meltdown and likely to continue to struggle?
Thanks for any advice
Mike