Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: How to re-install Acer Laptop OEM after another OS was installed

02 Feb 2012   #1

How to re-install Acer Laptop OEM after another OS was installed

Warm Greetings.

I'm re-installing Windows 7 on an Acer Laptop. This is not my laptop but a friend of my friend's laptop. The Windows 7 installed on the PC is a cracked version namely Windows 7 Eternity. It was installed by some other guy I don't know. The usb port are not functioning but are working. I plugged in my flashdrive and there is no sign of life but when I enter the bios it shows the flashdrive meaning that it works fine but when Window boots up it shows no life. Indicating a problem with Windows. I've tried everything to fix the ports but the last option is to re-install the OS.

He has giving me a disc with Windows Eternity which the guy give him to install but I'm going to install the OEM instead of this cracked pirate copy. To check if the OEM partition is still intact I've installed the cracked copy and used Diskpart. The OEM partition is still there. I've used the disc to format the drive and then rebooted pressed ALT & tapped the F10 key but I don't get the options to re-install OS.

What do I do now? other than just installing the cracked copy. I'm guessing when the other guy installed the Eternity he wipe the files need to show the options?

Your help will be appreciated.

Latop Acer Aspire 5332 series
Model No KAWF0
Windows 7 Compatible

My System SpecsSystem Spec
02 Feb 2012   #2

Microsoft Community Contributor Award Recipient


Did the notebook come with Windows 7?
Product Key Number for Windows 7 - Find and See

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create

Did you make the OEM manufacturer's Recovery Disks?

Have you tried pressing <Alt+F10> at boot up, to goto the Acer eRecovery Management.
Acer Support: Frequently Asked Questions list for How to use Acer eRecovery

You can Order Acer recovery disks from here:
My System SpecsSystem Spec
02 Feb 2012   #3


Well it's not my laptop so I guess that they didn't make recovery disks and I've tried Alt+F10. It has a Recovery Partition with Windows 7 Home Basic mounted on it with all the laptop software that is included in the package.

Anyhow, I actually fixed it without the recovery disks!!!! It's busy re-installing. ok done now just installing updates... I looked at other post on the net from other laptop manufacturers and other people having similar problems.

Here's what I done if anyone else has the same problem.

NB: The Recovery Partition must be intact and you need a Windows OS to install, I don't think it matters which Disk you have, XP , Vista or Windows 7.

1. Go to the BIOS console and Disable the D2D Recovery Option. Save and exit.

2. Boot with your Windows OS disk and install Windows (you'll need a working OS to do this). Make sure you DON'T INSTALL WINDOWS ON YOUR RECOVERY PARTITION! The Recovery Partition is labeled PQSERVICE and is 12GB.

3. Once OS is installed click start->run and type:cmd

4. Press enter this launches command prompt then type: Diskpart

5. Press Enter this launches diskpart then in diskpart console type: list volume

6. Press Enter and you'll see a table listing your drives. Now look for PQSERVICE under the label header. Once you find PQSERVICES check which Volume number it is.

7. Now type: Select Volume 3
(3 is the number listed on your table for the PQSERVICE partition)

8. Press enter and you see the volume is selected. Now type: assign letter q

9. Press enter and you see that the letter q is assign to the selected volume.

10.Go to My Computer and you'll see (Q)PQSERVICE. Open the drive by double clicking it. Copy all the FILES (NOT FOLDERS) , only copy the files to your C: drive or whichever drive you want to install Windows on. Once Copied reboot your computer.

11. Boot into your BIOS setup again and Enable D2D Recovery Option. Then save and exit. Once it boots hold ALT and tap F10 on your keyboard, and bingo the Acer eRecovery Management boots. Select your option.


I'm not sure which files made the Recovery Boot so I copied all the files lol.

Thanks for your assistance theog!
My System SpecsSystem Spec

02 Feb 2012   #4

Microsoft Community Contributor Award Recipient


NB: The Recovery Partition must be intact and you need a Windows OS to install, I don't think it matters which Disk you have, XP , Vista or Windows 7.
The easiest way when you have Recovery Partition, is to mark the partition ACTIVE.
Partition - Mark as Active
My System SpecsSystem Spec
02 Feb 2012   #5
Microsoft MVP


You went through all of this to get the inferior factory recovery install?

You could have booted a Win7 installer for the licensed version and gotten the much better clean reinstall using the Product Key on COA sticker: Reinstalling Windows 7
My System SpecsSystem Spec
22 Feb 2012   #6


Thanks for your help guys! I'll try that next time.
My System SpecsSystem Spec

 How to re-install Acer Laptop OEM after another OS was installed

Thread Tools

Similar help and support threads
Thread Forum
Can't install touchpad driver on Acer laptop
I have an Acer ES1-512 laptop, on which I have installed Windows 7 on BIOS(Legacy) mode. I have installed all working drivers except the touchpad driver. The driver on the Acer website is only installable on Windows 10, so when I downloaded and tried to install it, it said that no device was found...
Install Windows Error, Acer Laptop
First, my laptop is a Aspire 5250-BZ853. I received it back in October, I think...may've been earlier. But anyhow, it was working just fine yesterday until I did a Windows Update. I had to restart, and it was fine again. But then it began running sluggishly slow, and just terrible overall so I...
Installation & Setup
8gb memory installed only 4 usable. acer aspire laptop
I have an Acer Aspire 5552G-7641 laptop with 4gb of memory (2x2gb). The max memory supported is 8gb so i put in 2x4gb memory sticks. When I check the system info it says 8gb installed (4 gb usable). I read alot of forums and it says to change the dram voltage but I have no idea how to do this....
Hardware & Devices
how to install 7 on an Acer Aspire laptop?
hello i have just bought an Acer Aspire laptop with Vista and i would like to install Windows 7 ultimate 64 bit i put the dvd in drive and tried hitting f11 and f10 but it just carries on going to vista,does anyone know how i can boot from dvd please? thank you.
Installation & Setup
Can't install 7 on Acer laptop.Recovery manager ?
Hi. I have a problem installing Windows 7. I have Acer Aspire 6920 with Windows Vista. I've tried to update Vista to 7 or just format the the whole drive and install a fresh copy but same problem. Everything from the installation is perfect but after this just before the start window to load i get...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 10:46.
Twitter Facebook Google+