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Windows 7: Windows 7 x64 installs and runs slowly

08 Feb 2012   #11

Windows 7 Home premium x64

Ok, So I reinstalled and here is the issue a little more specifically up to this point:

It installed ok .. about an hour.. however after installation and especially after I installed MSE and Firefox 8.0 .. (as that is all I have installed at this point.) it runs extremely slow.. to the point that it locks up. After the first reboot (which took about 10 mins) I can't shut it down or even get task manager to open up. I can't open up the start menu or do anything. It is quite weird.

Any thoughts up to this point.

still searching the forums for any other posts that seem to be having the same issues.. at least those that have been solved.

My System SpecsSystem Spec
08 Feb 2012   #12
Microsoft MVP


Obviously you need to either roll back via System Restore or uninstall the programs after which install the problem begins.

Then install them one at a time to see which causes the problem.

You can use Avast instead of MSE if necessary. And IE9 instead of Firefox.
My System SpecsSystem Spec
08 Feb 2012   #13

Windows 7 Home premium x64

um Question ... Seeing as how it locks up immediately after boot-up would it be better to reinstall first then just not install those programs?

I might ought to note that when going into safe mode it locks up after loading the driver CLASSPNP.SYS

which it is loading from the windows\system32\drivers folder
My System SpecsSystem Spec

08 Feb 2012   #14
Microsoft MVP


Roll back using System Restore to before the problem began, check performance then.
My System SpecsSystem Spec
08 Feb 2012   #15

7 x64

Could we please have the full system specs. Maker/home built, CPU maker and model, Video card installed, HDD.

If this is on a Intel chipset MB are you using the main SATA ports and not the add on ports from Marvel (if there are any add on ports). Are you using AHCI or do you have the MB set to IDE.

When you say it takes 1 hour to install Win 7 on a clean HDD that to me is a very long time. Which to me means the CPU is fairly slow.
Have you checked what the temps are for the CPU and RAM.
If this is on a notebook are you using or have you download any drivers for that notebook from the makers website. Some notebooks need special drivers/software for the system to run correctly. They are included with the makers version of the OS but are not included in a normal retail OS disk.

Just grabbing at straws here.
My System SpecsSystem Spec
09 Feb 2012   #16

Windows 7 Home premium x64

Quote   Quote: Originally Posted by edwar View Post
Could we please have the full system specs. Maker/home built, CPU maker and model, Video card installed, HDD.
Ok First, Edwar, Thank you for trying to help 2nd If you read the entire post it should answer most of your questions. 3rd if you click on "My System Specs" under my name then you will have the rest of the information you are looking for. For the questions not answered yes it is AHCI. Temps are in tolerances.

Now I tried system restore 2 times with it locking up I left it sit both times. The second time however when I came back to it the whole system was powered down even the LEDs on my fans were off for those that want to know. I hit the power button and it came back on to where it was as if it had not been turned off. (still locked up BTW)

So I did another clean install... This time I timed it at approx. 1hr 15 mins. give or take a minute. I did not install any other program and just let it sit on the desktop for about 30 mins or so. Here is where I stand. still at the initial problem:

Only 1.02GB of RAM is being used, however the CPU usage is crazy. 4 out of 8 cores are running at minimum while the other 4 cores jumping anywhere from nil to max. (note screenshot*)

The highest process is svchost at 74,000 (note screenshot* number 2) which is not bad considering the machine I'm typing this on is much higher with no problems.

*I had to take screenshots with my phone b/c paint kept locking up on me.*

Have any of you ever seen this before? I can not find any post that says the same thing or I'm not asking the right questions.

LOL this is nerve wracking but it is kinda nice to have a real computer problem for a change. and greg thanks for your help so far on this. I really appreciate it, As does my wife. :)

One more thing I, when i tried to end the paint process it wouldn't end. Paint is not the only program that has done this. Before I did the last reinstall firefox did the same thing: after going into "not responding" I clicked the end process on it and it did not end at all though it shows up red in the resource monitor.

Attached Thumbnails
Windows 7 x64 installs and runs slowly-perf.jpg   Windows 7 x64 installs and runs slowly-process.jpg  
My System SpecsSystem Spec
09 Feb 2012   #17

Windows 7 Home premium x64

New update:

I figured out the power setting was putting the comp to sleep after 30 mins. so apparently that is why the comp powered down after the second restore attempt. I have since set it to not power down/ sleep at all.

I restarted with diagnostic startup. Here is the results after opening paint, Task manager and resource monitor.

The cores spike high when any program is opened but then settle back down. I'm considering starting up services till I get the "unusable" condition just not sure which services to start with.

This still seems high to me considering on my other machine I have been running Firefox with about 10+ tabs for about a week and some other programs and MMORPGs off and on and the cores on that I7 3.07 Ghz barely bump at all.

All pieces of the puzzle I guess.

Attached Thumbnails
Windows 7 x64 installs and runs slowly-0209121325.jpg   Windows 7 x64 installs and runs slowly-0209121325a.jpg  
My System SpecsSystem Spec
13 Feb 2012   #18

Windows 7 Home premium x64

For those interested.. still a no go though I am considering that a BIOS flash may do the trick. So after I attain enough information and possibly a little more advice and training I may find out.
My System SpecsSystem Spec
13 Feb 2012   #19
Microsoft MVP


If you flash the BIOS do it from Windows which is safest, and set Sleep and Hibernate to Never.

I would also work through these troubleshooting steps to test the hardware, comb logs for repeat error clues, utilize System Resources and achieve a clean boot.

If these fail to tame the problem I would get a baseline clean reinstall following these steps to get a perfect reinstall based on thousands we've helped with here: Clean Reinstall steps
My System SpecsSystem Spec
13 Feb 2012   #20

Windows 7 Home premium x64

ok so I am not going to flash the BIOS as it seems to have the latest version available.

I'm going to try the steps you listed greg and see what turns up.
My System SpecsSystem Spec

 Windows 7 x64 installs and runs slowly

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