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Windows 7: Win 7 64bit reinstalation problem.

20 Mar 2012   #1
jay07

Windows 7 Ultimate x64
 
 
Win 7 64bit reinstalation problem.

Hi everyone im getting a really weird problem this afternoone and after hours and hours of looking and trying to fix it ( well whitout result ) this is the last place i can go before i have to bring my pc back( which sucks thb)

anyway here's the problem:

So i got an m14x alienware laptop and i got it for 1 year now(ish) and i wanted to reinstall my pc ( something's dident feel right on my pc ) so i copy'd most of my needed stuff, after that i insert my disc which i got from buying this pc ( Microsoft windows 7 home premium 64 bit disc)

after the first part ( can't remember when u re-install windows u got a few things listed ( first thing was 100%, then second thing went to 60% and then i had a error) something about " u need internet blahblah" try again.
So i tried again but then the part that ( i can't seem to fix) started to being a problem.

" $WINDOWS.~BT " this file i can't open, can't delete and also can't chainge acces to this map , but i can rename it ( getting this error when trying to do the above -" foutcode 0x80070091 "

- I renamed the file and tried to reinstal but then i had the error when ' trying to copy temperary files ' the error told me he can't continieu becouse it can't delete the current file about it.

- i tried chkdsk but it only shows i get error, not what i shoud do against it.
( also the window to fast to read the 1 line which starts whit ' fault....'

- also tried f2 when setup, i tried safe mode, also tried starting my pc from the discs on so the windows itself+programs wont start before the disc.


Im out of idea's i can't reinstal, i can't delete that file, the only thing to do is take it to the shop ( but then again i might not get my pc back for months...)



any idea, i mean really any idea i dident do is welcome, if u need more info ask.



( dont mind the typo's ;D )


My System SpecsSystem Spec
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20 Mar 2012   #2
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Your getting all this during the install correct ?
Do you have a certificate of authenticity somewhere on the outside of your case ?
Can you read it and does it say Windows 7 Home Premium ?
Is windows home premium the operating system that came with your pc ?
My System SpecsSystem Spec
20 Mar 2012   #3
jay07

Windows 7 Ultimate x64
 
 

Yes, and yes, when i bought the pc , w7 home premium x64 was already installed. The cd is the same

Well the first error was when i supposebly lost my internet and that canceld the reinstalation, but then i had that weird map.
My System SpecsSystem Spec
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20 Mar 2012   #4
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

You can go here to download the ORIGINAL version that belongs on your pc and is written on your COA.

Official Windows 7 SP1 ISO from Digital River « My Digital Life

Download the iso , 64 or 32 bit and burn to dvd with Imgburn at 4x speed. ( most likely 64 Bit )

The Official ImgBurn Website


Clean Install Windows 7

How much memory does the pc have and what processor ?

Start>Right Click Computer> Properties
My System SpecsSystem Spec
20 Mar 2012   #5
jay07

Windows 7 Ultimate x64
 
 

Intel® Core™ i7 2670QM (2.2GHz,3.1GHz,w/Turbo Boost, 6MB Cache)
  • Genuine Windows® 7 Home Premium, 64bit, English
  • 4GB Dual Channel DDR3 at 1600MHz
My System SpecsSystem Spec
20 Mar 2012   #6
jay07

Windows 7 Ultimate x64
 
 

So i tried it that way like u said and i had the same error

"Windows cannot install required files. Network problems may be preventing Windows from accessing the file. Make sure the computer is connected to the network and restart the installation. Error code: 0x80070005"
My System SpecsSystem Spec
20 Mar 2012   #7
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

I am at a loss as to why your getting that error message. It`s something to do with windows update but your not even getting that far. The only 2 things I can suggest now are....

1. Set your bios to default settings. You have to press a key during bootup, the screen will tell you which key. F1 F2 Delete, etc. Then look for reset default settings, load optimized settings, etc
Then make sure the boot order is set to DVD/cd 1st, hard drive 2nd. Try the install again.

2. Somehow download the iso of Home Premium 64 Bit. I gave you the instructions.
My System SpecsSystem Spec
20 Mar 2012   #8
jay07

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by AddRAM View Post
I am at a loss as to why your getting that error message. It`s something to do with windows update but your not even getting that far. The only 2 things I can suggest now are....

1. Set your bios to default settings. You have to press a key during bootup, the screen will tell you which key. F1 F2 Delete, etc. Then look for reset default settings, load optimized settings, etc
Then make sure the boot order is set to DVD/cd 1st, hard drive 2nd. Try the install again.

2. Somehow download the iso of Home Premium 64 Bit. I gave you the instructions.
Did this hence the error, i'll try the dvd thingy now.
My System SpecsSystem Spec
20 Mar 2012   #9
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Quote   Quote: Originally Posted by jay07 View Post
Quote   Quote: Originally Posted by AddRAM View Post
I am at a loss as to why your getting that error message. It`s something to do with windows update but your not even getting that far. The only 2 things I can suggest now are....

1. Set your bios to default settings. You have to press a key during bootup, the screen will tell you which key. F1 F2 Delete, etc. Then look for reset default settings, load optimized settings, etc
Then make sure the boot order is set to DVD/cd 1st, hard drive 2nd. Try the install again.

2. Somehow download the iso of Home Premium 64 Bit. I gave you the instructions.
Did this hence the error, i'll try the dvd thingy now.
You did what ? Nowhere in your post do you say that you`ve downloaded the iso.
My System SpecsSystem Spec
20 Mar 2012   #10
gregrocker

 

You need to boot the disk. How to Boot your Computer from a Bootable CD or DVD

Follow these steps exactly to get a perfect Clean Reinstall - Factory OEM Windows 7.

You can use the Dell Re-installation DVD which is pre-activated.
My System SpecsSystem Spec
Reply

 Win 7 64bit reinstalation problem.




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