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23 Aug 2009 | #1 |
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Unable to upgrade to Windows 7 from Vista home basic
I am trying to upgrade from Vista to Windows 7 ultimate RTM version but it doesn't complete the installation. It starts and when i click on the "Upgrade Version" it keeps doing a compatibility check and throws out an htm report (i can't see anything on the report) and ultimately stops the installation.
I didn't choose to do custom install (clean) since windows compatability advisor shows i should be able to upgrade from 32 bit vista home basic to 32 bit windows 7 ultimate. Anybody saw this? Any suggestions/recommendations? Thanks. |
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24 Aug 2009 | #2 |
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
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Could you post some screenshots of the installation? That would help
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24 Aug 2009 | #3 |
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Please fill in your system specs completely .. Help us help you...
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24 Aug 2009 | #4 |
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Here are some of my system specs:
Windows VISTA home basic 32 bit OS RAM: 3GB HDD: 250GB Intel Core 2 DUO 2.0GHz Is there any specific specs you are looking at? |
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24 Aug 2009 | #5 |
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I seem to recall it putting those reports either on the desktop or at your root (e.g., C:\). You might want to see if anything's included in the file it spits out if you can find it.
It may be doing the common thing of simply telling you that you're losing things like Parental Controls and Windows Mail if upgrading from Vista. If that's it and you go to try again, it will simply proceed. Some people may simply not want to lose features like that and would put off upgrading. You could also have something like antivirus or backup software that's in the way. If you haven't uninstalled whatever antivirus you're running on Vista, I'd do that at the minimum regardless. |
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24 Aug 2009 | #6 |
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it puts the compatibility log on the desktop (of the user running the upgrade)
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24 Aug 2009 | #7 |
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I am trying to upgrade from Vista to Windows 7 ultimate RTM version but it doesn't complete the installation. It starts and when i click on the "Upgrade Version" it keeps doing a compatibility check and throws out an htm report (i can't see anything on the report) and ultimately stops the installation.
I didn't choose to do custom install (clean) since windows compatability advisor shows i should be able to upgrade from 32 bit vista home basic to 32 bit windows 7 ultimate. Anybody saw this? Any suggestions/recommendations? Thanks. Ken |
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24 Aug 2009 | #8 |
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Attached is the matrix for upgrading to windows 7 from various OS versions.
Green squares mean you can do an "in-place" upgrade, blue means "custom" ALL version of Vista are supported for upgrading to Win 7 Ultimate, with the single exception of Vista Starter Ed. |
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24 Aug 2009 | #9 |
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CC
My learned associate is correct there is an upgrade path. Thanks and some rep for you. Ken |
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24 Aug 2009 | #10 |
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Hi poin2,
it does throw out a .htm log file (firefox) that has nothing in it. It's empty. Do you think it could be because IE is not the default browser? I'd try with uninstalling trend micro that i use as my AV. |
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