Installation prob

ignatzatsonic said:

Go to HP and look up the specifications for your exact model number.

Or download a program such as Speccy or HWInfo that will inventory your hardware.

That might not be definitive.

If you have a known good Windows 64-bit install disc and your hardware supports it, it should install.

As far as I know, you don't know if you have a good install disc. That's why I suggested you download an ISO and burn one.

Where do I get the ios

The BIOS output in the screenshot says it's 64 bit as are all modern processors.

Try wiping the HD first with Diskpart Clean command: SSD - HDD Optimize for Windows Reinstallation

Reset the BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS
While in BIOS setup set SATA controller to AHCI if available. Set DVD drive to boot first, then HDD.

Then follow these same steps to Clean Reinstall - Factory OEM Windows 7.

If it still fails, try testing the HD with maker's HD Diagnostic extended CD scan, followed by testing RAM - Test with Memtest86+ for 5-6 passes or overnight.

If laptop is overheating try to clean out the dust as best as is possible:
http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3340166
http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3340166

gregrocker said:

The BIOS output in the screenshot says it's 64 bit as are all modern processors.

Try wiping the HD first with Diskpart Clean command: SSD - HDD Optimize for Windows Reinstallation

Reset the BIOS to defaults: Clear CMOS - 3 Ways to Clear the CMOS - Reset BIOS
While in BIOS setup set SATA controller to AHCI if available. Set DVD drive to boot first, then HDD.

Then follow these same steps to Clean Reinstall - Factory OEM Windows 7.

If it still fails, try testing the HD with maker's HD Diagnostic extended CD scan, followed by testing RAM - Test with Memtest86+ for 5-6 passes or overnight.

If laptop is overheating try to clean out the dust as best as is possible:
http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3340166
http://h10025.www1.hp.com/ewfrf/wc/d...roduct=3340166

Thanks bro really helped

You're welcome. Let us know how it goes.

It didn't work it displays this message

When does the error show exactly? Is this during an attempted Clean Install where you've booted the DVD to install on a wiped HD as suggested?

If so the issue is likely a bad installer. Confirm the ISO or download the latest to burn to DVD or write to stick using the methods given here: Clean Reinstall - Factory OEM Windows 7

During the installing update part it showed this message..I did wipe..and everything else

Where did you get the ISO file? How was it burned to DVD?