clean install

Bennyhill · 27 Apr 2012

hi new and not technically minded ... my pc is about 5 years old and i think in need to do a clean install of win 7 ult to eradicate many faults, but the software was already installed on the pc when purchased and no disks were supplied and the supplier has gone bust, is there anything i can do ?

gregrocker · 27 Apr 2012

Do you have a COA sticker attached to the machine with a readable Product Key, as is required under law to sell preinstalled Win7?

This is all you need together with these tools, steps and methods to Clean Reinstall - Factory OEM Windows 7.

Hanna 1 · 27 Apr 2012

Hello Benny
Read the following thread to get an idea:

[Help]Beginner to re-install window

Hope that will help

Bennyhill · 27 Apr 2012

Hi i thought i had seen the label on the case but it is not there now. I have run a diognostice found on another reply, which i have pasted below.
from the information do i have the correct info to do a clean install ?

Code:

 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-X7PP9-FPQQ8-2KP9X
Windows Product Key Hash: 4K0NEKjVTF9K67YHaMmyYe/BMlc=
Windows Product ID: 00426-260-0025511-85583
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {D8E4493A-4A54-4639-A96F-3C08AC4FF488}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120305-1505
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D8E4493A-4A54-4639-A96F-3C08AC4FF488}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-2KP9X</PKey><PID>00426-260-0025511-85583</PID><PIDType>5</PIDType><SID>S-1-5-21-451252241-2206933974-3390937385</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5K</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0704 </Version><SMBIOSVersion major="2" minor="4"/><Date>20071030000000.000000+000</Date></BIOS><HWID>50933907018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-260-002551-01-1033-7600.0000-0032010
Installation ID: 019026507545916554413345884161779943870381160010357006
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: 2KP9X
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 27/04/2012 17:44:41
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:12:2012 23:52
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x8002801d
HealthStatus Bitmask Output:
 
HWID Data-->
HWID Hash Current: NAAAAAEABAABAAIAAQABAAAAAQABAAEA6GFEzDzgAqV05oj9Pvpqe4hiMOwKgFyjsgjMMQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC A_M_I_ OEMAPIC 
FACP A_M_I_ OEMFACP 
HPET A_M_I_ OEMHPET 
MCFG A_M_I_ OEMMCFG 
OEMB A_M_I_ AMI_OEM 
OSFR A_M_I_ OEMOSFR

gregrocker · 27 Apr 2012

Please click Edit on your post above to highlight all of the msdiag report then click the # on the toolbar above to put it in a quote box so it doesn't distort our browsers.

It looks like that is a retail installation which is unusual if it came preinstalled upon the PC, since a factory or builder's OEM copy is so much cheaper than full retail. Did you perchance buy a copy of Win7 to install upon it? There should be some documentation with a COA sticker showing that it's authentic.

However since it doesn't look like a bootleg copy from the PID, I suggest you run Belarc Advisor to audit the entire Product Key to use for reinstall.

Before reinstalling save a Win7 backup image of your existing OS: Backup Complete Computer - Create an Image Backup or free Macrium - Image your system

Then follow these steps to get a perfect Clean Reinstall - Factory OEM Windows 7 which are the same for retail.