I looked at the event viewer and it said something about eh kernel losing power
so im hoping reinstalling the os will give it more power.
I forget exactly the error since I forget how i saw it in event viewer but one time I did know how to open it and when I did a day or so ago it said something about a kernel i think losing power.
Okay I will do a fresh insstall and it hopes it stops it from losing power.
Did you google the exact text of the error plus any identifying number to see how others have resolved it?
4. Study the Event Viewer>Custom>Admin view for repeat errors to google text and ID# to find out how others have resolved them.
5. Check also the Performance log on Advanced Tools page accessed by clicking your WEI score link at Computer>Properties. Check for cued issues at top of Tools page, Generate A System Health Report.
Look for issues cued in Action Center in bottom-right System Tray.
I get event ID 41, The System has rebooted without cleanly shutting down first. This error vould be caused if the system stopped responding, crashed, or lost power unexpectedly.
I did the generate health report and there are a few odd ones. I will google them
1. tv_configmgrerr43 device config shuts it down
most of the basic system checks failed hmmmm i dont know if reinstalling would fix any of this.
argh there is an unknown device in my windows device manager, everytime I uninstall it and do the scan for hardware changes it magically reinstallsas "unknown device". I have no idea what this device is or why it is there.
Also how am I supposed to install that iso I downloed to a usb? Do I just copy it over? What is MAstering ap v2 how do I get the right one for my hardware platform it says unsupported platform.
I am using windows 7 NOT windows xp and this install os to thumbdrive software only works on windows xp so why is it on the seven forums?
Last edited by tigpoppa; 21 May 2012 at 13:17.
Go into Device Manager and find any devices in error with Yellow exclamation marks. Google the device to find the latest driver. You may need to trace it using Hardware Identification
You likely have a plug and play device which is malfunctioning. Unplug all peripherals to see. Make sure you have the exact error text and google to read more.
If the driver in question works and it passes the hardware tests then chances are a reinstall could help. It would at least clear the Software. Plus a reinstall is always a fresh start even better than getting a new computer since they are larded with factory bloatware.
But you want a perfect baseline clean reinstall following these same steps for Clean Reinstall - Factory OEM Windows 7 with nothing else added or left out. Then we can help you troubleshoot better if necessary.
Last edited by gregrocker; 21 May 2012 at 16:29.
I unplugged all of my USB devices and did the scan for hardware changes after uninstalling the unknown device and it still shows up as unknown device installs it self and under hardware ID it says USB\UNKNOWN
its a really mystery for me now because if the USB ports are all unused what could it possibly be detecting.
How do I put the repair install on the thumb drive? It says that I cant use the tool due to a missing program but i tried to install it and it said xp only.
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