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Windows 7: I need to restore to factory settings without knowing admin password.

23 May 2012   #11
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

Vaughn,
I think your problem has nothing to do with Win 7 but rather to a password that was set via the bios or a special program from sony.

To test out my theory,
Create a MemTest86+ cd.
Boot from the memtest86+ cd.

Let us know the result.

Memtest86+ - Advanced Memory Diagnostic Tool


My System SpecsSystem Spec
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23 May 2012   #12
vaughnpereira

32 bit
 
 

I'll check that out. Sorry, I'm Windows illiterate... I've used Mac for a long time so all this stuff is Hebrew to me.

It won't let me do anything. It's 32 bit Windows 7 which originally came on the computer, I guess it's a couple years old... It has to be a hard drive thing because when I try to do anything to the hard drive it asks for the password.
My System SpecsSystem Spec
23 May 2012   #13
gregrocker

 

Can you boot a disk? Yes or No?

How to Boot your Computer from a Bootable CD or DVD

If you can boot a disk without being asked for a password then the BIOS is not passworded so you can copy out any files needed and clean reinstall from booted disk as shown in Clean Reinstall - Factory OEM Windows 7 .
My System SpecsSystem Spec
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23 May 2012   #14
vaughnpereira

32 bit
 
 

I have no idea... Everything has so much to read! lol
My System SpecsSystem Spec
23 May 2012   #15
gregrocker

 

With a bootable disk in the drive tap the Sony F2 key at boot to get a BIOS boot menu to choose disk drive to boot.
My System SpecsSystem Spec
Reply

 I need to restore to factory settings without knowing admin password.




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