I need to restore to factory settings without knowing admin password.

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  1. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #11

    Vaughn,
    I think your problem has nothing to do with Win 7 but rather to a password that was set via the bios or a special program from sony.

    To test out my theory,
    Create a MemTest86+ cd.
    Boot from the memtest86+ cd.

    Let us know the result.

    Memtest86+ - Advanced Memory Diagnostic Tool
      My Computer


  2. Posts : 6
    32 bit
    Thread Starter
       #12

    I'll check that out. Sorry, I'm Windows illiterate... I've used Mac for a long time so all this stuff is Hebrew to me.

    It won't let me do anything. It's 32 bit Windows 7 which originally came on the computer, I guess it's a couple years old... It has to be a hard drive thing because when I try to do anything to the hard drive it asks for the password.
      My Computer

  3.    #13

    Can you boot a disk? Yes or No?

    How to Boot your Computer from a Bootable CD or DVD

    If you can boot a disk without being asked for a password then the BIOS is not passworded so you can copy out any files needed and clean reinstall from booted disk as shown in Clean Reinstall - Factory OEM Windows 7 .
      My Computer


  4. Posts : 6
    32 bit
    Thread Starter
       #14

    I have no idea... Everything has so much to read! lol
      My Computer

  5.    #15

    With a bootable disk in the drive tap the Sony F2 key at boot to get a BIOS boot menu to choose disk drive to boot.
      My Computer


 
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