No OS installed, need to do a factory restore.

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  1. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #61

    jmanwithplan said:
    I was never able to instal windows 8 but I was able to use the recovery tools in the CD to format C:, but the ubuntu installation froze up (a problem related to drivers I believe - it wasn't compatible with my computer)

    The reason I formatted C: was because I figured I could somehow get to the advanced boot options to do a factory install.
    So both 250GB partitions can be deleted? No relevant stuff on it anyway.

    you did never ever touch recovery and OEM partition? So all stuff should be still there
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  3. jmanwithplan
    Posts : 88
    Window 7 Home Premium x64
    Thread Starter
       New #62

    Yes, that is correct. If I select hard disc first in boot order I get "boot mgr is missing" I guess it was the last partition marked active. The other two partitions don't have anything on them.
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  4. jmanwithplan
    Posts : 88
    Window 7 Home Premium x64
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       New #63

    I don't know about deleting the partitions, because wont I need one to install the factory image on?
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  6. jmanwithplan
    Posts : 88
    Window 7 Home Premium x64
    Thread Starter
       New #64

    the download is finished. I am creating a bootable windows 7 usb flash drive.
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  7. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #65

    jmanwithplan said:
    I don't know about deleting the partitions, because wont I need one to install the factory image on?
    I didn't make the recovery partition but usely it works like this:
    • It asks you if you want to keep partitions or if it should repartition
    It can be used in worst case... so even if partitions are gone. It's called a RECOVERY partition... it should to care of everything.

    Please tell me when download finishes. After that you use the microsoft tool to create an bootable USB stick.

    Boot the problem laptop from usb. Don't do anything then. Just post results
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  8. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #66

    what brand and type laptop is it btw?
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  10. jmanwithplan
    Posts : 88
    Window 7 Home Premium x64
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       New #67

    urgg I get the error message "Files copied successfully, but we were unable to run bootsect to make the USB device bootable"

    What format should it be in Fat32 or NTFS ?
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  11. jmanwithplan
    Posts : 88
    Window 7 Home Premium x64
    Thread Starter
       New #68

    I wouldn't call it a laptop but its got laptop components I guess. It's a dell inspiron all in one PC (23 inches - 1080 p)

    It's 64 bit too. It works well If I can actually get it working again.
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  12. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #69

    jmanwithplan said:
    urgg I get the error message "Files copied successfully, but we were unable to run bootsect to make the USB device bootable"

    What format should it be in Fat32 or NTFS ?
    It should reformat itself as far as I know. what is the format of that partition now?
    Is it marked active (see disk management)
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  13. Kaktussoft
    Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       New #70

    Kaktussoft said:
    jmanwithplan said:
    urgg I get the error message "Files copied successfully, but we were unable to run bootsect to make the USB device bootable"

    What format should it be in Fat32 or NTFS ?
    It should reformat itself as far as I know. what is the format of that partition now?
    Is it marked active (see disk management)
    it should be ntfs btw but not very sure. ntfs works for sure
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