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Windows 7: error 80070005

14 Jun 2012   #1

Windows 7 32bit
error 80070005

A month ago some of the Office 2010 updates didn't update after trying repeatedly and then I changed the settings to ignore the updates. And a week ago Microsoft Security Essentials started acting weirdly. MSE would scan,download and then show -installing- and then it says network error. I ignored all these problems and then tried installing the Deep Fritz 13 Chess software which is a setup.msi file and it would install and the icon would appear on the desktop and then it stops at a point and later it show error message and it would simply roll back the installation. Today I updated Windows it worked fine. It has to be a problem with *.msi files installation.

It has to be a problem with *.msi files installation.

It has to be a problem with *.msi files installation.

It has to be a problem with *.msi files installation.

Please let me know what kind of reports you need to understand what is wrong.

How do I know that it is error 80070005?
I know this because MSE used to display this error. Now, I'm using AVG instead of MSE.
I tried search engines and found some work around but, it's confusing and couldn't get through.

Even this file shows the same error...

[[[ MicrosoftFixit.ProgramInstallUninstall.Run code:0x80070005 ]]]

Cannot complete the MSE installation.
An error has prevented the Security Essentials setup wizard from completing successfully. Please restart your computer and try again.
Get help on this issue.
Error code:0x80070005

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 2:35:36 PM, on 14-Jun-12
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16446)
Boot mode: Normal

My System SpecsSystem Spec
14 Jun 2012   #2

Windows 7 32bit

This is what a user from microsoft suggested but, it didn't work!!!

Error: 0x80070005 when you try to install updates using Microsoft Update or Windows Update
Error: 0x80070005 when you try to install updates using Microsoft Update or Windows Update

Method 1: Log in as an administrator
Some updates require administrative permissions to be installed, logging in as an administrator may help resolve the issue.

To log on as an administrator, you need to have a user account on the computer with administrator permissions. To do this, click the link below to view the article on the Microsoft website and follow the steps for your scenario:
How do I log on as an administrator?
Once you are logged on as an administrator, attempt to install updates again.

If logging on as the administrator does not resolve this issue, go to to method 2.

Method 2: Scan for malware
This error can also be caused if you have a malware infection. Open your anti-virus software and run a scan to detect and remove any detected malware. If you don't have an anti-virus program on your computer you can use the Microsoft Safety Scanner. To download and run the Microsoft Safety Scanner, follow these steps:
Go to the Microsoft Safety Scanner site at: Microsoft Safety Scanner
Click Download Now.
If prompted, click Run. Follow the on-screen instructions to download and install the Microsoft Safety Scanner. When prompted, add a shortcut to the Microsoft Safety Scanner to your desktop.
From your desktop, double click the Microsoft Safety Scanner icon. When the Microsoft Safety Scanner program launches, click Scan Type, then click Full Scan, then click Next.
After the scan is complete, remove all detected malware entries , and try to install Windows Updates again.
I'm using the only Administrator account. And, the Microsoft Safety Scanner didn't run at all.
It says... An error ocurred. Please visit help page.
My System SpecsSystem Spec
14 Jun 2012   #3
Microsoft MVP


Uninstall Auslogics Boostspeed which is old-school optimizing software that only works against you in the first lean Windows, which does not tolerate such tweaking. It's likely the changes you made with it cannot now be rolled back but try if possible. Most such tweaking that causes these types of issues requires a Clean Reinstall. This is especially likely given the heavy load of other old-school crapware reflected in the old-school Hijack This log.

Uninstall Comodo crapware which causes problems we see here all the time, as does ancient Nero crapware.

I would uninstall all of the toolbars, updaters and search services which are spyware or worse. The only search you need is Google (or your own choice) built into the stable browser search box.

Run a Clean Boot as shown in Clean Up Factory Bloatware

Run a full scan with Malwarebytes.

Check your system file integrity with SFC -SCANNOW Command.

See if you can System Restore to before the problem began, then reinstall MSE. AVG is bloatware not recommended by anyone here. Avast is a second choice but losing favor here to MSE.

As a last resort run a Repair Install but even better would be to get a perfect Clean Reinstall - Factory OEM Windows 7 which steps are the same for retail. Then stick with only the steps given to maintain a lean mean Win7 install.
My System SpecsSystem Spec

15 Jun 2012   #4

Windows 7 32bit

I came across a MSI *.msi installation 80070005 error and here it goes...


MSI: Setup failed due to unexpected circumstances The error code is 80070005

Run “dcomcnfg” in Run dialogue box. (Distributed COM Configuration Properties opens)
Expand Component Services > Computers > My Computer
Right click “My Computer” > Properties
Default Properties Tab
Change the “Default Authentication Level” to “Connect”
Change the “Default Impersonation Level” to “Identify”
Press Ok bottun and close all the windows.

The problem is I don't see both the --- Change the “Default Authentication Level” to “Connect”
Change the “Default Impersonation Level” to “Identify” options in drop down menu. The drop down menu in both the cases is empty.

I had to do these tasks...

((( 1. Click Start, type services.msc, press enter.
2. Please verify whether following services are start or not.

Windows Management Instrumentation
Com+ event system
Distributed transaction coordinator
Com+ system application

3. If not started, please try to start the services. )))

And then I changed the ---> Change the “Default Authentication Level” to “Connect”
Change the “Default Impersonation Level” to “Identify”.

But, the error didn't go. Still getting error 80070005.
MicrosoftFixit.ProgramInstallUninstall.Run code:0x80070005
My System SpecsSystem Spec
15 Jun 2012   #5

Windows 7 32bit

Okay, I will reinstall the OS. Thanks.
My System SpecsSystem Spec
15 Jun 2012   #6
Microsoft MVP


Clean Reinstall - Factory OEM Windows 7

Let us know if you have any questions and how it goes.
My System SpecsSystem Spec

 error 80070005

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