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Windows 7: Windows7 starter reinstall - please help!

26 Jun 2012   #1

Windows 7 starter 32bit
Windows7 starter reinstall - please help!


can someone PLEASE help me. I need to reinstall windows 7 starter on my asus netbook but dont have the disc's etc as it was all preloaded.
I dont have a usb but I have a external hard drive if that helps.

my computer isnt working in normal mode but works fine in safe and safe mode with networks. I also have an old laptop I am currently using to type this on.

Can you please give me a STEP by STEP guide on how to do this? I am not great with computers and just want it fixed.. thanks.

My System SpecsSystem Spec
26 Jun 2012   #2

Windows 7 home premium 64 bit

Is there a recovery partition on your hard drive look in my computer you should see the c\: drive and another called recovery that will put the netbook back to factory settings
My System SpecsSystem Spec
26 Jun 2012   #3

Windows 10 Pro X64

According to the Users Manual, there is a recovery partition on the hard drive:

System Recovery
You will lose all your data during the system recovery. Ensure to back
up your important data before recovering your system.
Using Recovery Partition
About the Recovery Partition
The Recovery Partition is a space reserved on your hard disk drive used to
restore the operating system, drivers, and utilities installed on your Eee PC
at the factory.
Using the Recovery Partition:
1. Press <F9> during bootup (requires a Recovery Partition)
Disable Boot Booster in BIOS setup before your perform system
recovery from USB flash disk, external optical drive or hidden
partition. Refer to the end of this chapter for details.
2. Click the check mark button to start the system recovery.
3. The system starts system recovery automatically and follow the
onscreen instructions to complete the recovery process.
My System SpecsSystem Spec

26 Jun 2012   #4

windows 7 home permium 64 bits

you can call asus the os should be thire on a partision call them and they can tell you how to reinstal it.
My System SpecsSystem Spec
26 Jun 2012   #5

Windows 7 home premium 64 bit

Before you restore your computer make sure you up any important documents once you have done that reboot your netbook and press F9 during reboot that should restore it to when it was first bought.
My System SpecsSystem Spec
26 Jun 2012   #6

Windows 7 starter 32bit

I had a look and there doesnt seem to be anything called "partition"... there is the c: and then the d:.. the d: has loads of folders - eg. "1025 -3082" along with loads of files like "paramenterInfo" "setup" "setupEngine.dll"

tried to reinstall back to various points and just wont work..
I have to boot in safe mode, as the main problem is i cant access normal mode.. due to explorer.exe error . this is why i need to reinstall

My System SpecsSystem Spec
26 Jun 2012   #7

windows 7 home permium 64 bits

it seems all new laptops dont have dvd's anymore I called asus on one and samsung on a other they help me reinstall the os back to factory spec's
My System SpecsSystem Spec
26 Jun 2012   #8
Microsoft MVP


Did you try to run Asus Factory Recovery as given in Post #3?

If Asus Factory Recovery will not run following those steps (try 3 times) then your options are to use Recovery disks you made at setup or order from Asus Tech Support, or to Clean Reinstall - Factory OEM Windows 7 using a Win7 installer provided in tutorial which you should read in full now.

However with Starter version there are a few extra steps. You must download an ISO of your bit-version, then after it's downloaded run the eicfg removal tool on the downloaded ISO to unlock all versions. Then use the tool in Step 2 to burn to DVD or write to flash stick an all-versions isntaller, when booted choose Starter version.
My System SpecsSystem Spec

 Windows7 starter reinstall - please help!

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