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Windows 7: Setup is starting services/ Windows could not complete installation.

19 Jul 2012   #1

Windows 7 home premium 64 bit
Setup is starting services/ Windows could not complete installation.

Setup is starting services.

Windows could not complete the installation. To install Windows on this computer, restart the installation.

About one month ago I decided I wanted to have a clean install of windows 7 on my acer machine. I did this by using an acer made pre-installed program. It claims to be very straightforward, all you have to do is click a button and they will reinstall windows 7 for you and even back up all your data , so that after the clean install you don't lose a thing. Sounded great but in reality it has stopped my notebook from working.

I am now in a circle-jerk of the error message I stated in the beginning of this topic. Once my computer restarts it just gets me the same error message again.

I tried booting from a bootable USB-key with the windows 7 iso downloaded from official sources. But this did not do anything from me. I also went to acer support in my city. They offered me to fix it. All they had to do is copy all the info of my hard drive I wanted to keep and do a fresh install of windows 7. Would take them 3 hours. This is the easyiests option for me. But problem is I live in China and I don't trust those tech support guys for good reasons. I went there with my laptop, the tech-support guy put in a usb-key and started up my computer. It started some kind of diagnostics. After 20 minutes of this he stopped the diagnostics and started running some chinese software on my computer. Presumably booting from the USB-key. After a couple of clicks he was browsing around on my hard-drive. I was right behind him and could see him every move. He was snooping around my folders looking for all sorts of personal stuff. He was going to folders he had no business going to. I think he thought I had no idea what he was doing or would not recognize he was snooping around on my computer. At one point he went into a folder and told him not to go there in chinese. He quickly exited, but then couple of seconds later went back to that same folder to do some looking around. Presumably cause he thought I would not notice.

So I do not trust these people one bit. And would not want him to copy all the info of my hard drive to then re-install windows7. How can I solve this issue myself?

Any help appreciated. I know it is a bit long, but hopefully someone will read it.

CPU Type: Intel Core i5 M480@2,67GHz
CPU Speed: 2,67GHz
4gb RAM
Aspire 5742G

My System SpecsSystem Spec
20 Jul 2012   #2
Microsoft MVP


My System SpecsSystem Spec

 Setup is starting services/ Windows could not complete installation.

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