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Windows 7: error calling shell execute. error code: 5

31 Jul 2012   #1

error calling shell execute. error code: 5

i downloaded a disk image iso file for one of my programs.

i mounted and ran the image. the setup.exe file runs fine but when i make any selction i get a "error calling shell execute. error code: 5" message and the program terminates.

i tried it on a xp machine and also burned a cd but am still getting the error message.

any help?

My System SpecsSystem Spec
31 Jul 2012   #2

Windows 8.1 Pro RTM x64

Hi jmaute and welcome to W7 Forums

A code 5 error message typically means that the command/program needs to be run in elevated or administrative approval mode. Try right-clicking the setup.exe file and choosing Run as administrator. When installed, you may need to invoke the program itself in the same way.
My System SpecsSystem Spec

 error calling shell execute. error code: 5

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