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Windows 7: I can't restore Vaio to factory settings.

05 Aug 2012   #1

Home Premium 32bit
I can't restore Vaio to factory settings.

I'm having problem restoring my Sony laptop to factory setting. Ever since my laptop crashed after a middle of restoring to factory setting. And every time i try to do the restore to factory setting it restart in the middle restoring factory setting, it goes to a black screen, and then just restarts. I've even tried to re installing window vista, but for some reason I don't have a partition drive to install it on. So I'm just stuck with a black screen every time I start up, or attempt to restoring to factory setting. Can someone please figure my problem ASAP?

Thank you,

My System SpecsSystem Spec
05 Aug 2012   #2

Home Premium 32bit

Can someone help me:\
My System SpecsSystem Spec
05 Aug 2012   #3

Microsoft Community Contributor Award Recipient


Hello tphamdx and welcome to Seven Forums.

It sounds like the recovery partition on the hard drive has become damaged or corrupt. Since this partition is created by Sony at the factory it's not something that can be repaired by the user. You may have to request a set of recovery disks from Sony.
My System SpecsSystem Spec


 I can't restore Vaio to factory settings.

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