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#1
My brand new Acer Aspire Desktop PC will not recognize any keyboard.
It is model number AM3970-EB22P. I bought it earlier today from Best Buy and here is the link to it:
Acer Desktop Computer featuring 3rd Gen Intel Core i7-3770 Processor (AM3970-EB22P) : Performance & Gaming Computers - Best Buy Canada
My problem is that after turning on the power for the very first time, it will not recognize my keyboard. I have several different keyboards and I tried them all- including the Acer keyboard that came with the PC.
Before turning on the power, I plugged in both an HDMI connection to my TV as well as a DVI connection to an Acer 23" monitor.
It took me a while to figure out that it defaulted to the HDMI connection. I started out by looking at my monitor and couldn't figure out why there was no activity on the monitor. But once I switched the TV input to "HDMI 1", I saw the output was displayed on my TV.
Unfortunately, it doesn't seem to recognize any keyboard although it does make a "clicking" sound when I press keys on the keyboard.
I tried to press WIN+P to change the HDMI output to duplicate both the TV and the monitor but it seems to default to "side by side" and the only thing that I can think to do now is to pull out the power cord plug and try to re-boot with just the monitor connected and without the HDMI connection.
Any other ideas or suggestions?
Last edited by alishibaz; 22 Aug 2012 at 00:47.