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#1
Can't do a factory reset after reinstalling windows 7 pro
I really need help on this. I can't seem to fine a solution anywhere
My hp probook 4530s came with windows 7 pro and i had it upgraded to windows 8 pro( i have the disk) then i downgraded back to windows 7 pro using the installation disk that came in with the laptop.
After the reinstall i downloaded the internet driver so i could go online and start doing the windows updates.
But after the reinstall, updates and such, i found that there's nothing on my laptop, like the softwares that should came in with my laptop like the very first time i use my laptop. So i thought of doing a factory reset.
Here's the problem, i know for my laptop to do a factory reset is by pressing F11 on start up but when i do so, it asked me to put an windows installation disk with an error code (see below)
I have the HP_RECOVERY(E: HP_TOOLS(F: and SYSTEM (D: files.
I have the windows installation disk and a Application and Drivers Recovery DVD that came in with my laptop.
Please help me, i've been trying to fix this for a few days now.
ps: on the disk management it says that i'm still missing a few drivers, but i can't go on the HP download page for some reason so i can't get the drivers that is missing.
Here's the message after pressing F11 on start up:
Boot Manager:
Windows failed to start. A recent hardware of software change might be the cause. To fix the problem:
1.Insert your Windows installation disc and restart the computer.
2.Choose your language settings, and then click "Next".
3.Click "Repair your computer."
If you do not have this disc, contact your system administrator or computer manufacturer for assistance.
Status: 0xc000000f
Info: The boot selection failed because a required device is inaccessible.