Factory reinstallation failed. "0xc000000e" error.

keven01 · 01 Sep 2012

Hey guys, ok so first of all, I had to reinstall my dell inspiron n5010 windows 7. Everything was normal ( im not so good at this but ive done it before) till after 30 of important window updates this error occurs. I dnt think I did anything wrong. I tried to use the installation disc agai n to click"repair your computer" but I couldnt find this option. I cant even opnen windows on save mode... pkease if you can helo me I would really appreciate it. I still have the 2 cds for the installation and the "drives and utilities" too.
Thank you.

"Windows Boot Manager:Windows failed to start. A Recent hardware or software change might be the cause. To fix the problem:*

1. Insert your windows installation disc and restart your computer.
2. Choose your langugae settings, and then click next
3. Click "repair your computer.

"Status: 0xc000000e"

Info: The boot selection failed because a required device is inaccessible."

Bare Foot Kid · 01 Sep 2012

Hello keven01, welcome to Seven Forums!

There's one option in this tutorial linked below; below that is the Dell info.

Clean Install : Factory COA Activation Key

Information

Turn on the computer.

2 As the computer starts, press <F8> on the keyboard until the Advanced Boot Options menu appears on the screen.

Note:
You must press <F8> before the Windows logo appears on the screen. If you press <F8> after the Windows logo appears on the screen, the Advanced Boot Options menu will not appear on the screen. If you do not see the Advanced Boot Options menu, restart the computer, and then repeat this step until you see the menu on the screen.

3 Press the <Down Arrow> on the keyboard to select Repair Your Computer on the Advanced Boot Options menu, and then press <Enter>.

4 Specify the language settings that you want, and then click Next.

5 Log in as a user who has administrative credentials, and then click OK.

6 Click Dell Factory Image Restore.

7 In the Dell Factory Image Restore window, click Next.

8 Click to select the Yes, reformat hard drive and restore system software to factory condition check box.

9 Click Next.
The computer is restored to the default factory configuration.

10 When the restore operation is completed, click Finish to restart the computer.
The software is now installed as it was when the computer was first received.

keven01 · 01 Sep 2012

I tried that but it only gives me one option which is start windows 7... thats why I said I could not start my pc on save mode, because that option just doesnt appear anymore...

gregrocker · 01 Sep 2012

When Windows Updates fail and cause Win7 to become unbootable, you need to boot into System Recovery Options
from the Win7 DVD or Repair CD, run Startup Repair. It should offer to System Restore to before the Updates failed. If not do it from the Options menu manually.

When you get back into Win7, install the Update in smaller groups. If one fails again, roll it back and install those updates singly until you find the one that is failing, post it back here in our Updates forum or open an e-mail Support case on Windows Update website.

If all of this fails, try another install with the latest official installer with SP1 following the Best Practices in Clean Reinstall - Factory OEM Windows 7

keven01 · 01 Sep 2012

I tried your first 2 options and it didnt work :/. I reinstalled it one more time without downloading any update and I restart my compurer and the error came up again.... maybe the updates arent the problem?? Idk anyway im gonna try that last option you gave me, thanks a lot

gregrocker · 01 Sep 2012

Try the installation with the installer in Step 1 of tutorial, following the steps closely to get it perfect.

If it fail again wipe the HD from installer Command Prompt accessed by pressing Shift + F10 at first screen when booted, run Diskpart Clean Command.

If it fails report back at what step in Clean Install Windows 7 and any verbatim error message.