recovery error


  1. intesar71
    Posts : 20
    Windows 7 Home Premium 64bit
       New #1

    recovery error


    I have 2 laptop with the same specifications. Toshiba Satellite Pro and Windows 7 Home Premium Genuine.
    One for me and one for my sister.
    I have two questions:
    I'm going to ask the first question and only the second question I will put to later in order not to get mixed up things when you answer
    My question is:
    I did Recovery Laptop Data from the system has been restored successfully.
    When my sister's laptop malfunction. Tried to recover her system from the DVD s for her laptop .the first and the second DVDs work with no problem but the third one made error , and thus recovery is not complete.
    My question is how can solve this problem?
    How can request the original version of Windows from the windows site?
    Can I use my laptop's DVD to recover her Windows     and put her serial number to update her windows
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  3. edwar
    Posts : 983
    7 x64
       New #2

    If these DVDs you have are from the exact same make and model notebook then Yes you shopuld have No problem using the ones from your notebook on her notebook.

    If they are Factory DVDs then they may not even ask for a License key to be entered as they are more then Likely SLP versions (System Locked PRE-Installation versions).

    But if it does ask for a License key just use the one from her systems COA sticker.
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  4. gregrocker
    Posts : 50,642
       New #3

    You should always first run Recovery from its partition which is the most stable method, then save the disks only for backup. Toshiba HDD Recovery Utility

    If theyre the same model then you should be able to use the same Recovery disk set if necessary.

    You can also do the superior Clean Reinstall - Factory OEM Windows 7
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