Windows 7 Ultimate intall issue

kp1erce · 22 Sep 2009

I have an IMAC and am running a dual boot with Vista Ultimate 32bit. IMAC, however, is 64bit, I recently purchased my student copy of Windows 7 Ultimate upgrade from my school's software provider. When I try to do the clean install because my Vista is 32bit I get the following when system boots up:

1.
2.
Which cd boot option would like to use: _

However, as you can see there are no visable options and none of the keys will respond when pressed. Please help!

dw96 · 22 Sep 2009

Hi kp1erce! Welcome to SF! One of the options (1 or 2) should be an upgrade, the other a clean install. Did you try pressing a number followed by enter? Also, make sure you begin the install correctly. Did you try using Vista to autorun the CD instead of a boot-up?

kp1erce · 22 Sep 2009

Yes,
I get the following message:

This installation disc isn't compatible with your version of Windows. To upgrade, you need the correct installation disc. For inofrmation, check you computer's system information. To install a new copy of Windows, restart (boot) your computer using the installation disc, and then select custom.

However, when I try to boot from the disc, I get the command prompt.

dw96 · 22 Sep 2009

Try typing "D:\setup.exe" (no quotation marks) (where D: is the letter of the DVD Drive).

kegobeer · 22 Sep 2009

Please fill out your system specs in your profile.