New
#1
Upgrade repair install asking for non existent password
Ok my friends Gateway laptop had some issues all due to poor maintenence and installation of ever piece of junkware and toolbars known to man. It kept getting blue screens right after getting fully booted and I found and solved that issue....he had never done one single update, no service packs...NOTHING! It ran better after doing a few initial updates but then windows update failed to apply the SP1 update so I manually downloaded it and installed it.
It runs 90% better but till not up to par and I was trying to avoid a total wipe and fresh install so I was doing an upgrade repair and it keeps getting to a point where it asks for a user name and password....he has never set a password on this machine by the way. There is no way to get past this screen because any name entered or not entered gives a error message about not being to contact a domain or something to that effect.
Any ideas on how to get past this? If not how to I go about abondoning the upgrade install because when it boots it does ask which OS to boot the existing 7 install or continue the upgrade...I basically want to remove the new install from this boot menu and maybe talk him into a total wipe.