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Windows 7: factory reset not working

16 Nov 2012   #1

windows 7 home premium
factory reset not working

when booting my laptop I have pressed f8 and got to the usual set of options however upon choosing 'repair my computer' the next screen seen states 'windows has not started properly' the usual desktop then begins to load but not the repair options.

can anyone help.


My System SpecsSystem Spec
16 Nov 2012   #2

Microsoft Community Contributor Award Recipient


Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Hard Drive Diagnostic Procedure

information   Information
We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
startup repair disc-create

Did you make the OEM manufacturer's Recovery Disks?

You can order OEM Recovery disks from your OEM manufacturer's website.
My System SpecsSystem Spec
16 Nov 2012   #3
Microsoft MVP


What make/model?

Post back a screenshot of your maximized Disk Mgmt drive map and listings, using the Snipping Tool in Start Menu.

Meanwhile run Startup Repair - Run up to 3 Separate Times to see if it will repair your System Recovery Options. If so we can help you restore the Factory Recovery hotlink.

However running Recovery is not a good way to restore your System when it has irreparable problems. Better to save externally a Win7 backup image of your customized setup, ideally after getting a perfect Clean Reinstall - Factory OEM Windows 7
My System SpecsSystem Spec


 factory reset not working

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