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Windows 7: Windows 7 image on USB Won't find Drivers

30 Nov 2012   #11
CGOWAddict

Windows 7 Home Premium 64bit
 
 

where do I get the SATA drivers, and when I find/get them, do I put it on the flash drive with the windows image on it??? Acer does not have them.


My System SpecsSystem Spec
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30 Nov 2012   #12
CGOWAddict

Windows 7 Home Premium 64bit
 
 

One more thing, I have the image also on a DVD, so can I just boot from the DVD then use the USB to install the SATA drivers? (once I know where they are)
My System SpecsSystem Spec
01 Dec 2012   #13
gregrocker
Microsoft MVP

 

What type of image do you have on DVD? Most system images are way too big for DVD. They are also in zipped files. If you can mount an image you can browse into the System 32>Drivers folder to usually find the SATA drivers.

It's easier to unzip your mobo or PC's chipset to find them there.

I should tell you that in 3+ years of troubleshooting thousands of failed installs we have multiple cases every day where a prompt for drivers ends up meaning a bad installer (ISO, burn, write to stick) whereas I can remember only one time it actually needed a SATA driver. They are simply all in the installer.
My System SpecsSystem Spec
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11 Dec 2012   #14
CGOWAddict

Windows 7 Home Premium 64bit
 
 

Well I got sick of trying all these things and just went and got me another windows 7 disk. Thanks for the help anyway
My System SpecsSystem Spec
11 Dec 2012   #15
gregrocker
Microsoft MVP

 

The downloads provided were the exact same installer as you bought, with tools that everyone else is able to use to burn to DVD or write to flash stick successfully. You showed no interest in doing this correctly and wouldn't interact with us to troubleshoot it.

If you bought Win7 again and already have another license then you can use the same installer to install the other license as long as it's the same version. There's no reason to abandon a license as it is good for the life of the machine it came on or the OS if retail, to be reinstalled as much as you please and in the way you please.

Let us know if you have any further problems with your Clean Install Windows 7
My System SpecsSystem Spec
10 Jan 2013   #16
CGOWAddict

Windows 7 Home Premium 64bit
 
 

Sorry been busy to repost. I brought back the new install disk. Seems Acer installs a install app of windows 7 on the D: local disk.
My System SpecsSystem Spec
10 Jan 2013   #17
gregrocker
Microsoft MVP

 

This is what Theog was referring to and shown in a video here: Acer Support - Answers, E-Mail, Chat - How do I restore my computer using the eRecovery Management program?

Running Recovery reisntalls all of the factory bloatware, however, which is an inferior install to Clean Reinstall - Factory OEM Windows 7. No tech enthusiast would run such an install. At the least I would Clean Up Factory Bloatware

Not sure why you couldn't create a good installer to do the clean install like everyone else does but if you want to try again and will interact with us more closely instead of veering off into irrelevancies like Mobalife and other nonsense without even acknowledging our help, let us know.
My System SpecsSystem Spec
11 Jan 2013   #18
CGOWAddict

Windows 7 Home Premium 64bit
 
 

sorry about that.
My System SpecsSystem Spec
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 Windows 7 image on USB Won't find Drivers




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