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#1
Can't login after reset to factory settings.
I have a dell inspiron 15, and recently it had been getting the blue screen. I went to the dellsafe to resore the computer to the way it was when I first got it. But when it came up to the login screen all it shown was a blank profile picture and and empty username space and password. I tried putting in "Administrator" without a password and it comes up saying the account is inactive, please see system administrator.