Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: can't install refub IDE hdd on Dell, I/O device error

08 Dec 2012   #1

win 7 32b
can't install refub IDE hdd on Dell, I/O device error

I'm trying to upgrade an old Dell 4550 with a new-to-me refub HDD (Seagate Barracuda 320gb 7200) to become a media center.

Tried to install Windows, Custom Install, "Windows cannot be installed to this disk. (Details = This computer's hardware may not support booting to this disk. Ensure that the disk's controller is enabled in the computer BIOS menu.)"

I had an extra HDD on hand, DBAN'ed it, and installed Win 7 no prob with same computer/BIOS setting, so I know its something screwy with this particular drive.

DBAN'ed the new drive, no luck.

using diskpart I tried....

create partition primary

convert dynamic

and got the same error:

"DiskPart has encountered an error: The request could not be performed because of an I/O device error. See the System Event Log for more info."

System Event Log is empty.

I booted with the other drive, plugged the faulty drive into the second IDE port, and Win recognized it, but I can't access it in any way.

Feels like I'm going in circles. Any help would be much appreciated. Thanks!

My System SpecsSystem Spec
08 Dec 2012   #2
Microsoft MVP


Unplug all other HD's and peripherals,

Boot into BIOS setup to enable Legacy BIOS if present. Next check BIOS Boot order for an EFI Boot Disk and if present remove it, set DVD drive first to boot, HD second. Then set SATA controller to AHCI. Save changes and Exit.

Then boot into installer DVD or flash stick burned or written using tool and latest ISO for your licensed OS version here.

At first installer screen Press Shift + F10 to open a Command Box, type:

SELECT DISK 0 (after confirming Windows 7 target HD #)
CREATE PARTITION PRIMARY SIZE=102400 (for 100gb partition, adjust as desired)

Next click Install Now to Clean Install Windows 7 to the partition you created. If it fails then report back at which step and the verbatim error message.

In addition read over these steps to understand the tools and methods which work best to get and maintain a perfect Clean Reinstall - Factory OEM Windows 7. The steps are the same for retail.
My System SpecsSystem Spec
09 Dec 2012   #3

Microsoft Community Contributor Award Recipient


Where do you buy your HD Drive from? (ebay)

Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Hard Drive Diagnostic Procedure
My System SpecsSystem Spec

09 Dec 2012   #4

win 7 32b

thanks for the help.

I used SeaTools, passed the short scan, failed the long. "Fix this and all others", then did a full wipe.

Win 7 installed no prob. Appears drive wasn't ready.
My System SpecsSystem Spec

 can't install refub IDE hdd on Dell, I/O device error

Thread Tools

Similar help and support threads
Thread Forum
"A required CD/DVD drive device driver is missing" error install win
anyone please help me before this i'm able to format my laptop into windows 7 ultimate x64 bit but now when i'm trying to format using the same dvd windows installer a message prevent me from format "required cd/dvd drive device driver is missing". i also downloaded a new iso and burn it into a new...
Installation & Setup
Error message during install - device connected to computer
Bought a 'ready to go' desktop from a computer seller online, without an operating system (they charge a lot for it). changed boot priority from hd to cd drive in bios. put in win 7 install disc i burned from an iso, and which on other computers seems to work normally, windows install welcome...
Installation & Setup
IDE ATA/ATAPA controllor error in device manager after fresh install
Hey guys, Did a fresh install of windows and am noticing a weird error when I go to device manager under my IDE / ATA controllors ATA Channel 0 and ATA channel 1 have a yellow exclamation mark. When I click it, it says "This device cannot start." Meanwhile all my Hard Drives can run...
Mass Storage Device error code 10. Drivers failing to install.
I keep getting a message saying drivers failed to install correctly and a yellow exclamation mark next to the USB mass storage device (error code 10) when I look in Device Manager... I've don't really know where to start with any of this but I am thankfully quite good at following instructions...
Windows cannot install the specified device error
I am running windows 7 64bit and have started getting "windows cannot start the specified device, file or path." error messages everytime I try to open a program that is 32bit. The 64 bit programs are no problem. It just started after I ran Malwarebytes. I am the only user on this computer, so...

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:26.
Twitter Facebook