Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows 7 Install abruptly ends w/o explanation

30 Sep 2009   #1

Windows Vista
Windows 7 Install abruptly ends w/o explanation

I am trying to upgrade from Visa SP2 to Windows 7 Ultimate. I have an ISO DVD for it. But when I get just a couple of minutes into the installation, it suddenly ends without explanation or any discernible error messages.

Here is what happens:

- I insert the DVD.
- I click "Install Now"
- I click "get the latest updates"
- The install program gets the latest updates, says that "Installation is restarting", tells me to "Please Wait", and then suddenly just ends. I find myself back at the initial "Install Now" screen.

I have also tried upgrading without getting the latest updates. In that case, it checks for "compatibility problems" for a couple of minutes, and then abruptly ends as before.

I have even tried re-downloading the ISO file and re-burning the DVD, but I get the same results.

Can anyone give me a hint as to what to look for here? Many thanks in advance.

My System SpecsSystem Spec
30 Sep 2009   #2

Windows 7 Professional x64

Can you please fill out your system specs? Is it possible that you really do have "compatibility problems"?
My System SpecsSystem Spec
30 Sep 2009   #3

Windows Vista

Dell Dimension DXP061
Intel Core 2 Duo 1.896 GHz
Vista Business SP2

I ran the Upgrade Adviser and it said the only incompatibility was my Microsoft IntelliPoint 6.2 driver. Seems unlikely that that's the problem.
My System SpecsSystem Spec

30 Sep 2009   #4

Windows 7 Professional x64

If it ends with a compatibility problem, it should save a log file to your desktop. Look through that, if it exists. Also make sure you are installing the right version (x32 or x64).
My System SpecsSystem Spec
30 Sep 2009   #5

Windows 7 x64 finally!

ep, try the instsallation in safe mode. When you are prompted to press a key to boot from DVD, press and hold F8 (usuallY) to go to the boot menu and select safe mode
If it doesn't, look for *.dmp files as Jonathan suggested. you can post ehtm here, there are members that are very good at reading them (unfortunately not this one)
Good luck
My System SpecsSystem Spec
30 Sep 2009   #6

Win 7 Pro x64, VM Win XP, Win7 Pro Sandbox, Kubuntu 11

First Welcome to Seven Forums

Now, when you burned win 7 to dvid did you burn it using the fastest speed of your burner; if so that could be causing the problem. For reasons unknown, win 7 doesn't like to be burned at high speeds. Try reburning at a slower speed.

Here is an important question, did you download the ISO from the MS download site or get it off a torrent. If from a torrent there is a good chance you got a bad ISO. If from MS then attempt to get another copy. The RTM I believe is still available for download, the RC ended on the 21 Aug. If you are an IT tech you can go to the Tech site and download an evaluation copy of win 7 Enterprise for evaluation (good only for 90 days, and cannot be rearmed). Hope this helps.
My System SpecsSystem Spec
01 Oct 2009   #7

Windows Vista

Thanks for all the replies. I found the setup log files. Here are the last few lines of setupact.log:

2009-09-30 11:07:13, Info [NdisCompl: Enter HrGetComponentDriverFilePath]
2009-09-30 11:07:13, Info ServiceName = NdisWan
2009-09-30 11:07:13, Info FilePathLen = 40
2009-09-30 11:07:13, Info FilePath = C:\Windows\system32\DRIVERS\ndiswan.sys
2009-09-30 11:07:13, Info DriverFilePath = C:\Windows\system32\DRIVERS\ndiswan.sys
2009-09-30 11:07:13, Info [NdisCompl: Exit HrGetComponentDriverFilePath]
2009-09-30 11:07:13, Info [NdisCompl: Enter IsDriverWindowsSigned]

and the last few lines of setuperr.log are:

2009-09-30 11:06:52, Error Failed to find driver file path. Error=ffffffffx[gle=0x00000003]
2009-09-30 11:06:52, Error Failed to find driver file path. Error=00000002x[gle=0x80092004]
2009-09-30 11:06:52, Error Failed to find driver file path. Error=ffffffffx[gle=0x00000003]
2009-09-30 11:07:12, Error Number of Enumerated Devices = 11[gle=0x00000103]

I am now suspecting that the ndiswan.sys file in my current Windows dir has been corrupted by a previous virus. Does anyone know how I can replace this file with a clean one?
My System SpecsSystem Spec

 Windows 7 Install abruptly ends w/o explanation

Thread Tools

Similar help and support threads
Thread Forum
Computer shuts down abruptly at windows startup
Hello, My computer (dell e4300) shuts down when windows start, when it load some driver I think. There is no BSOD. It works fine in safe mode and with a ubuntu live CD. I tried to reinstall windows on a spare hard drive because I noticed some smart errors on the other one. But I get the same...
Hardware & Devices
What will you do when Windows 7 ends?
I'm asking because it's something I've been thinking about and just wondered what other people would do next, after Windows 7 support ends. Ok we don't know what new thing will be around in four years time, but assuming the choice is Windows 10, Mac or Linux. My gut feeling was to get an Apple...
General Discussion
Windows 7 enters directly recovery options with no explanation
Yesterday i bought a new computer and out if necessity installed win 7. All was good until this morning the computer did not start properly but enters recovery options right away .. I tried almost everything in this options, including trying to put win 7 disc and reinstall but when in this options...
General Discussion
Windows 7 PC restarts abruptly
Hi, I have been using a custom made PC with Windows 7 Ultimate x64. Off late it has been restarting on its own without any warning. I have taken care of any power issues that might be likely. I have attached the SF file here....Pls Help!!! Following error reported. Event 41-kernel power -The...
BSOD Help and Support
Install update during shutdows, never ends.
Hi, When I turn off my computer, it often says "please do not unplug or power off your machine, installing update 1 of 1". The message stays on for ever, and the actual update seems to materialize. Keyboard hits have no effect. I need to pull the power cable and re-start ! What can I do to...
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:06.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App